JORGE GONZALEZ
Canoga Park,CA
Summary
In my previous jobs I have gained experience in the customer industry. Through this these experience I have developed a strong understanding of team dynamics and making customers feel at home.
Overview
9
9
years of professional experience
Work History
Prep Cook
Jonathan Club
Los Angeles, CA
06.2023 - Current
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Banquet Server
Jonathan Club
Los Angeles, CA
06.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Banquet Server and Banquet Housman
Four Seasons Hotel
Westlake Village, CA
03.2019 - 04.2022
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Worked with banquet manager to coordinate event set up and schedule.
Busser
IHOP
West Hills, CA
01.2015 - 04.2019
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Demonstrated attention to detail when setting tables according to restaurant standards.
Skills
- Kitchen Organization
- Stock Rotation
- Meat Cutting
- Customer Service
- Attention to Detail
- Team Collaboration
Timeline
Prep Cook
Jonathan Club
06.2023 - Current
Banquet Server
Jonathan Club
06.2023 - Current
Banquet Server and Banquet Housman
Four Seasons Hotel
03.2019 - 04.2022
Busser
IHOP
01.2015 - 04.2019