Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jorge Gonzalez Jr.

Naples,FL

Summary

Dedicated professional experienced in supervising maintenance activities and training teams. Known for effective communication and active listening, ensuring accuracy in service delivery. Ready to make a meaningful impact in a collaborative environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Host/TO-GO/Front Of House Manager

Outback Steakhouse North Naples
Collier County, USA
11.2021 - 08.2025
  • Clear verbal communication with guests and team in order to bring excellent service to guests as well as create a healthy and efficient work environment for employees.
  • Active listening to ensure accurate orders and requests on foods and answering any questions customers may have on a particular item or other service.
  • Staying organized in a fast-paced environment and being able to effectively get the right items to the tables.

Golf Course Maintenance

Naples National Golf Course
Naples, Florida
06.2020 - 08.2022
  • Supervised maintenance activities for golf course grounds, including mowing and fertilizing.
  • Maintained greens and fairways through aerification, verticutting, and topdressing.
  • Conducted daily maintenance checks to ensure optimal equipment performance.
  • Executed basic maintenance tasks on golf carts, including cleaning and refueling.

Education

Firefighter I/II certification -

FSW/NCFR Training Department
Naples
01.2025

High School Diploma -

Barron Collier High School
Naples, FL
05.2022

No Degree - Public Safety

Florida SouthWestern State College
Ft Myers, FL

Skills

  • CPR Certification
  • Spanish Fluency
  • Adaptability to Scenarios
  • Certified Trainer
  • Task Organization
  • Active Listening
  • Patience
  • Customer Service
  • Equipment Maintenance

Accomplishments

  • Team Captain of the Barron Collier Varsity Football Team
  • 2024 Employee of the Year at Outback Steakhouse (FOH)
  • Held a 4.0 GPA throughout high school

Certification

  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technician(NREMT)
  • FIrefighter Certificate of Compliance
  • National incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certification- Federal Emergency Management Agency
  • Cardiopulmonary Resuscitation (CPR) -American Heart Association
  • National Testing Network Candidate Physical Ability Test (CPAT)

Languages

Spanish
Native/ Bilingual

Timeline

Server/Host/TO-GO/Front Of House Manager

Outback Steakhouse North Naples
11.2021 - 08.2025

Golf Course Maintenance

Naples National Golf Course
06.2020 - 08.2022

Firefighter I/II certification -

FSW/NCFR Training Department

High School Diploma -

Barron Collier High School

No Degree - Public Safety

Florida SouthWestern State College

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