Summary
Overview
Work History
Education
Skills
Certification
Leadership Extracurricular Activities
Medical Internships
Timeline
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Heather Sainfils

Orlando,FL

Summary

Dynamic and bilingual professional with strong communication skills, honed at Chick-fil-A, where I excelled in customer service and ensured satisfaction. Proficient in Microsoft Word and CPR certified, I bring a passion for medicine and a commitment to teamwork, consistently enhancing customer experiences and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Member

Chick-fil-A
Orlando, USA
12.2024 - Current
  • Greet customers, take accurate orders, and ensure customer satisfaction.
  • Maintain cleanliness and collaborate with team members to ensure fast service.

Retail Associate

Primark
Orlando, USA
05.2025 - 08.2025
  • Assisted customers, maintained displays, and processed transactions.

Cashier/Restocker

Men and Women Fashion Inc
Orlando, USA
09.2023 - 11.2024
  • Operated cash register and restocked inventory in a fast-paced retail setting.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2025

High School Diploma -

Cypress Creek High School
Orlando, FL
05-2025

Skills

  • Bilingual: Haitian Creole & English
  • Strong communication and interpersonal skills
  • Microsoft Word
  • PowerPoint
  • Google Drive
  • CPR certification
  • Customer service

Certification

  • CPR and First Aid Certified (American Heart Association)
  • Stop the Bleed Certified
  • NHA Personal Ability Certification
  • College Board National African American Recognition Award

Leadership Extracurricular Activities

  • Cypress Creek High School Orchestra, Section Leader & Personnel Manager, 2021-01-01, Present, Led rehearsals and sectionals, organized performances, and earned superior ratings in Solo and Ensemble.
  • SJW Music Academy, Volunteer Musician, 2021-01-01, Present, Performed at churches, nursing homes, and events free of charge to bring comfort through music.
  • National Honor Society & Beta Club, Member, 2022-01-01, Present, Participated in community service projects, peer tutoring, and school events.
  • Teacher Assistant, 2022-01-01, 2023-01-01, Supported classroom activities and helped with student engagement and organization.

Medical Internships

  • UCF Health Summer Academy, Intern, 06/01/21, 30, 1, Gained hands-on medical exposure and training, reinforcing a strong passion for medicine.
  • CareerSource Central Florida, Medical Intern, 06/01/24, 18, 4, Learned basic medical terminology, earned CPR and First Aid certification, and completed NHA Personability training.

Timeline

Retail Associate

Primark
05.2025 - 08.2025

Front of House Member

Chick-fil-A
12.2024 - Current

Cashier/Restocker

Men and Women Fashion Inc
09.2023 - 11.2024

Associate of Arts - General Studies

Valencia College

High School Diploma -

Cypress Creek High School