Proven leader and dedicated team player with a track record of delivering exceptional customer service, highlighted by a tenure at Our Place Cafe. Skilled in beverage preparation and guest engagement, I excel in hospitality service, evidenced by numerous five-star reviews. My experience spans from managing front-of-house operations to training staff, always prioritizing guest satisfaction and operational efficiency.
I was shift lead for a very long time, now I help in opening the restaurant and making sure all cold side foods are prepped for the day. Also I train the younger highschool kids with how to speak with guests and interact, as well as teach them the importance of proper food handling . Customer service is one thing i absolutely pride myself on and have many five star reviews!
I handled the monthly inventory. Daily openings and closings. Maintained the cleanliness of the bar as well as created the cleaning schedule that they currently still have in place. I dealt with regular's who abused their power often very calmly and helped to maintain a calm environment. I also wrote the checks for deliveries for liquor and beer.
Served guests, ran food, hostess, dealt with daily cash drawer and cashing out servers with their tips at close of shifts. Due to covid at times I would be the only server and bartender in the whole restaurant and did so with ease. When this restaurant closed the owner only took a few employees to his sister restaurant and I was one of them.
I ran an in home day care with 6 children. I planned weekly schedules of meals and snacks as well as a daily routine of music,education and even had a speech therapist once a week. I kept kids from infancy until they were ready for kindergarten. It was a very fulfilling job and I treasured that time. Cleaning was a large part. As well as keeping track of milestones for parents and daily reports!
I did a monthly lesson plan for eight three year olds. as well as kept the cleanliness of my classroom. I also worked playground duty and morning drop offs.
Assisted patients with checking in and did their glucose test and their prereadings. Also did contact classes to help contact users to place in and take out contacts, and help them learn hygiene for taking care of them. Also read glasses prescription's from prior glasses so the doctor had something to go from,