Jorge Hernandez
Streamwood,IL
Summary
Dedicated student, known for high productivity and efficiency in task completion. Possess specialized skills in client education, product knowledge, and comprehension of financing. Excel in communication, teamwork, and adaptability, using these skills to drive product sales and foster collaborative environments. While ensuring customer satisfaction and recurring business.
Overview
4
4
years of professional experience
Work History
Product Specialist
Biggers Mazda
Elgin , IL
12.2023 - 07.2025
- Participated in sales meetings and calls, providing expert product knowledge and support.
- Performed a high-quality, professional, and knowledgeable presentation and demonstration of vehicles.
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
- Managed financial transactions and structured deals to meet both customer needs and dealership profit objectives.
- Fostered a culture of transparency and honesty in all financial dealings to build trust with customers and colleagues.
- Educated customers on the benefits and terms of vehicle financing options, and extended vehicle service contracts.
Sales Associate
Menards
Hanover Park, IL
02.2021 - 11.2023
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Greeted customers and provided excellent customer service.
- Upsold additional items based on customers' interests and needs.
- Assessed customer needs to provide assistance and information on product features.
- Arranged new merchandise with building kiosk displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates 03-2021
Some College (No Degree) - Social Science
William Rainey Harper College
Palatine, ILSkills
- Client Education
- Product Knowledge
- Relationship Building
- Financial Product Sales
- Outstanding interpersonal skills
- Time Management
- Analytical and Critical Thinking
- Bilingual (English and Spanish)
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
Current professional Latin dancer.
References
References available upon request.
Timeline
Product Specialist
Biggers Mazda
12.2023 - 07.2025
Sales Associate
Menards
02.2021 - 11.2023
High School Diploma -
Hoffman Estates High School
Some College (No Degree) - Social Science
William Rainey Harper College
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