Jorge Herrera
Orlando
Summary
Observant professional with expertise in protecting account development and relationship selling, Strategic individual with strong interpersonal skills and proficiency in Salesforce. Exceptionally talented at cultivating and capturing new business
Overview
2
2
Languages
1
1
Certification
54
54
years of professional experience
Work History
Customer Service Cashier
Publix
Orlando
03.2021 - Current
- Processed customer transactions accurately at checkout stations to ensure smooth transactions.
- Managed cash register operations and balanced cash drawers daily to maintain financial accuracy.6
- Assist customers with product inquiries and provide excellent service.
- Handle returns and exchanges according to store policies.
- Greeted customers warmly upon entry to enhance their shopping experience. and provide friendly customer service.
COVID-19 Screener
Advant
Orlando
03.2020 - 02.2021
- Administered temperature checks and documented results accurately.
- Conducted health screenings for employees and visitors at various locations.
- Maintained cleanliness and organization of screening areas throughout shifts.
Account Manager
Markem-Imaje US
Orlando
05.1972 - 11.2019
- Oversaw multiple accounts, consistently meeting and exceeding performance goals through strategic account management
- Managed organization’s largest region and performed full sales cycle duties, and increased annual sales
- Cultivated positive relationships through regular location visits, enhancing customer satisfaction and retention
- Maintained strong understanding of mission, offerings, and competitive landscape in assigned territory to drive growth
- Generated new accounts by implementing effective networking and content marketing strategies
- Developed and delivered new business requisitions through business- to- business sales and trade shows
- Maintained customer base by facilitating market research to formulate brand strategies
- Communicated with sales department and account executives to update account information
- Participated in incentive programs and contests designed to support achievement of production goals
Education
Saint Johns University
Jamaica, NYSkills
- Cash handling
- Customer service
- Sales Techniques
- Sales development
- Salesforce expertise
- Oracle software
- Excellent communication skills
- Goal Oriented
Certification
- SALESFORCE
- ORACLE
Accomplishments
During employment with Markem Imaje, achieved and have been recognized with the Harold Milton Award in 1994 and the Sales Representative of the year, President’s Club in 2009, 2011, and 2012. Sales Award in 2013 and Circle of Excellence Award throughout my tenure at Markem-Imaje.
Languages
English
Professional
Spanish6
Professional
Timeline
Customer Service Cashier
Publix
03.2021 - Current
COVID-19 Screener
Advant
03.2020 - 02.2021
Account Manager
Markem-Imaje US
05.1972 - 11.2019
Saint Johns University