Jorge Homez
Arlington,VA
Summary
Team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Highly-motivate employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Supervisor
Archer Hotel
Tysons Corner , VA
2023.11 - 2023.12
- Supervised housekeepers staff, ensuring adherence to standards of cleanliness.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Reviewed housekeepers job to ensure efficiency and accuracy of housekeeping work.
Housekeeping Supervisor
Hilton Garden Inn Hotel
Fairfax , VA
2023.05 - 2023.11
- Generated Daily Housekeeping Cleaning Boards.
- Supervised housekeepers staff, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Houseperson
DoubleTree by Hilton
McLean , VA
2023.01 - 2023.06
- Sorted and counted linens and organized in storage areas.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Delivered items to guests' rooms upon request.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
Houseman (Overnight)
Hyatt Regency
Fairfax , VA
2022.09 - 2022.12
- Sorted and counted linens and organized in storage areas.
- Maintained clean floors throughout property.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
Houseperson
Watermark Hotel
Tysons Corner , VA
2022.01 - 2022.12
- Maintained cleanliness of storage areas for linen and other supplies.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Cleaned and maintained public areas, such as lobbies, hallways.
- Inspected guest rooms to ensure they met established cleanliness standards.
- Monitored inventory levels and ordered supplies as necessary.
Records Management Consultant
Inter-American Development Bank, IADB
Washington , DC
2017.06 - 2022.06
- Developed and implemented records management programs, policies, and procedures.
- Provided training sessions on proper record-keeping techniques and procedures.
- Administered document access and revision rights to personnel to maintain documentation integrity.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Monitored activities to assess compliance with records policies and document management regulations.
Information Management Coordinator
National Cooperative of Detail Drugs (Col)
Bogota , Cundinamarca
2015.03 - 2017.06
- Implemented strategies to ensure that all data remains secure at all times.
- Created procedures for archiving completed projects into an organized format for future reference.
- Developed and maintained filing systems for confidential documents.
- Collaborated with colleagues to develop new methods of collecting and organizing data more efficiently.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Participated in meetings with other departments to discuss their needs in terms of information management services.
- Analyzed workflows and established priorities for daily operations.
Education
ISO 27001 Certification - Information Resources Management
National University Colombia
National University Of Colombia 2017-05
Bachelor of Science - Management Information Systems
La Salle University
Bogota, Col 2017-03
Skills
- Inventory Control
- Schedule development
- Process Improvement
- Meticulousness.
- Capable of prioritizing.
- Good problem-solving skills.
- Analytical skills.
- Administrative skills.
- Organizational skills
- Complex Problem-Solving
- Negotiation
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Supervisor
Archer Hotel
2023.11 - 2023.12
Housekeeping Supervisor
Hilton Garden Inn Hotel
2023.05 - 2023.11
Houseperson
DoubleTree by Hilton
2023.01 - 2023.06
Houseman (Overnight)
Hyatt Regency
2022.09 - 2022.12
Houseperson
Watermark Hotel
2022.01 - 2022.12
Records Management Consultant
Inter-American Development Bank, IADB
2017.06 - 2022.06
Information Management Coordinator
National Cooperative of Detail Drugs (Col)
2015.03 - 2017.06
ISO 27001 Certification - Information Resources Management
National University Colombia
Bachelor of Science - Management Information Systems
La Salle University
Similar Profiles
Mauricio ArreolaMauricio Arreola
Housekeeping Supervisor at Archer HotelHousekeeping Supervisor at Archer Hotel
Gabriela EspinalGabriela Espinal
Front Desk Agent at Archer HotelFront Desk Agent at Archer Hotel
Cole TannerCole Tanner
Valet at Archer HotelValet at Archer Hotel