Jorge Homez
Arlington,VA
Summary
Team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Highly-motivate employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Supervisor
Archer Hotel
Tysons Corner, VA
11.2023 - 12.2023
- Supervised housekeepers staff, ensuring adherence to standards of cleanliness.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Reviewed housekeepers job to ensure efficiency and accuracy of housekeeping work.
Housekeeping Supervisor
Hilton Garden Inn Hotel
Fairfax, VA
05.2023 - 11.2023
- Generated Daily Housekeeping Cleaning Boards.
- Supervised housekeepers staff, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Houseperson
DoubleTree by Hilton
McLean, VA
01.2023 - 06.2023
- Sorted and counted linens and organized in storage areas.
- Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
- Delivered items to guests' rooms upon request.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
Houseman (Overnight)
Hyatt Regency
Fairfax, VA
09.2022 - 12.2022
- Sorted and counted linens and organized in storage areas.
- Maintained clean floors throughout property.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
Houseperson
Watermark Hotel
Tysons Corner, VA
01.2022 - 12.2022
- Maintained cleanliness of storage areas for linen and other supplies.
- Collected dirty linens from guest rooms and transported them to designated laundry area.
- Cleaned and maintained public areas, such as lobbies, hallways.
- Inspected guest rooms to ensure they met established cleanliness standards.
- Monitored inventory levels and ordered supplies as necessary.
Records Management Consultant
Inter-American Development Bank, IADB
Washington, DC
06.2017 - 06.2022
- Developed and implemented records management programs, policies, and procedures.
- Provided training sessions on proper record-keeping techniques and procedures.
- Administered document access and revision rights to personnel to maintain documentation integrity.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Monitored activities to assess compliance with records policies and document management regulations.
Information Management Coordinator
National Cooperative of Detail Drugs (Col)
Bogota, Cundinamarca
03.2015 - 06.2017
- Implemented strategies to ensure that all data remains secure at all times.
- Created procedures for archiving completed projects into an organized format for future reference.
- Developed and maintained filing systems for confidential documents.
- Collaborated with colleagues to develop new methods of collecting and organizing data more efficiently.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Participated in meetings with other departments to discuss their needs in terms of information management services.
- Analyzed workflows and established priorities for daily operations.
Education
ISO 27001 Certification - Information Resources Management
National University Colombia
National University Of Colombia 05-2017
Bachelor of Science - Management Information Systems
La Salle University
Bogota, Col 03-2017
Skills
- Inventory Control
- Schedule development
- Process Improvement
- Meticulousness
- Capable of prioritizing
- Good problem-solving skills
- Analytical skills
- Administrative skills
- Organizational skills
- Complex Problem-Solving
- Negotiation
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Supervisor
Archer Hotel
11.2023 - 12.2023
Housekeeping Supervisor
Hilton Garden Inn Hotel
05.2023 - 11.2023
Houseperson
DoubleTree by Hilton
01.2023 - 06.2023
Houseman (Overnight)
Hyatt Regency
09.2022 - 12.2022
Houseperson
Watermark Hotel
01.2022 - 12.2022
Records Management Consultant
Inter-American Development Bank, IADB
06.2017 - 06.2022
Information Management Coordinator
National Cooperative of Detail Drugs (Col)
03.2015 - 06.2017
ISO 27001 Certification - Information Resources Management
National University Colombia
Bachelor of Science - Management Information Systems
La Salle University
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