Aleksandra Blecic
Astoria,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Archer Hotel
08.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Sekend Sun
11.2022 - 09.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Administration
Big Apple Land Services Corp.
09.2022 - 06.2023
- Organize and schedule meetings, jobs and events, manage data and reports, making appointments, ordering office materials.
Server
Sussex Public House
06.2022 - 09.2022
- Providing excellent customer service, greet customers and present menus, take and serve food and drinks orders, arrange table settings, deliver checks and collect payments
Ice cream seller
Starkey's ice cream store
06.2021 - 09.2022
- Taking orders, collecting and processing payments, maintaining the working space, taking care of the product
Server
Serafina
03.2022 - 06.2022
- Providing excellent customer service, greet customers and present menus, take and serve food and drinks orders, arrange table settings, deliver checks and collect payments
Administration
Big Apple Land Services Corp.
11.2021 - 03.2022
- Organize and schedule meetings, jobs and events, manage data and reports, making appointments, ordering office materials
Hostess and delivery operator
Serafina
10.2021 - 03.2022
- Greeting guests, taking reservations and managing them, managing the seating chart, seating guests and distributing menus, taking delivery and to go orders over the phone
Hostess and delivery operator
DJ's famous wings
06.2019 - 09.2019
- Greeting guests, taking reservations and managing them, managing the seating chart, seating guests and distributing menus, taking delivery and to go orders over the phone
Education
Bachelor of tourism -
Montenegro Tourism School, Mediterranean University
01.2021
Skills
- Strong Work Ethic
- Beverage Preparation
- Dining customer service
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Serbian
Native or Bilingual
English
Full Professional
Italian
Elementary
French
Elementary
Timeline
Server
Archer Hotel
08.2023 - Current
Server
Sekend Sun
11.2022 - 09.2023
Administration
Big Apple Land Services Corp.
09.2022 - 06.2023
Server
Sussex Public House
06.2022 - 09.2022
Server
Serafina
03.2022 - 06.2022
Administration
Big Apple Land Services Corp.
11.2021 - 03.2022
Hostess and delivery operator
Serafina
10.2021 - 03.2022
Ice cream seller
Starkey's ice cream store
06.2021 - 09.2022
Hostess and delivery operator
DJ's famous wings
06.2019 - 09.2019
Bachelor of tourism -
Montenegro Tourism School, Mediterranean University
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