JORGE JIMENEZ JUSTO
Boynton Beach
Summary
Admissions coordinator with 10+ years of experience in client assessment and service coordination. Proven track record in managing complex client needs through effective communication and case management. Bilingual in English and Spanish, enhancing accessibility for diverse populations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Customer Service Remote
Polo Pool Services
Miami
11.2022 - Current
- Schedule customers' pool service.
- Created customer accounts and scheduled services to enhance client satisfaction.
- Ordered pool supplies for company and customer needs to maintain inventory efficiency.
- Order all pool supplies for company as well as customer orders.
Personal Shopper
Shipt
Boynton Beach
03.2019 - 10.2022
Case Manager
NOVUS DETOX
West Palm Beach
12.2018 - 03.2019
- Provided individual, group therapy, crisis intervention, case management, client advocacy, prevention
- Delivered individual and group therapy, crisis intervention, case management, client advocacy, and prevention services to support client recovery
- Facilitated client placement in a treatment center after successful detoxification.
- Maintained regular communication with previous clients to provide support and updates on services.
- Provided client supervision, conducted activities in accordance with professional staff direction, procedures
- Recorded service activities following established unit procedures for accuracy.
- Assisted with development and implementation of program schedule of activities
- Coordinated development and implementation of program schedule of activities to promote client engagement and participation
Order Puller/Stocking
Home Depot
Boynton Beach
10.2016 - 10.2018
Admissions Sr. Therapist
Principles Recovery Center
08.2015 - 01.2016
- Provided client supervision, conducted activities in accordance with professional staff directions
- Assisted clients in activities of daily living, encouraged client participation in daily scheduled activities
- Provided client supervision, conducted activities in accordance with professional staff directions
- Assisted clients in activities of daily living, encouraged client participation in daily scheduled activities
- Filled customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms
- Assisted in developing and implementing program activity schedules
Primary Therapist
Destination Hope
09.2014 - 07.2015
- Accompanied client to doctors' offices and on other trips outside the home
- Completed, maintained accurate records, reports regarding the patients' histories and progress
- Attended case conferences to discuss patient care
- Accompanied clients to doctors' offices and community appointments to support their healthcare needs
- Maintained accurate records and reports on patients' histories and progress to facilitate effective treatment planning
Admissions Director
Better Way of Miami
Miami
09.2013 - 08.2014
- Evaluated clients' mental and physical conditions through interviews and record reviews, collaborating with professionals to assess suitability for program participation
- Provided clients and family members with information about addiction issues and available services and programs.
- Developed admissions strategies aligning with organizational goals and community needs.
- Led recruitment efforts to attract diverse student populations to educational programs.
- Managed admissions team, providing training and support to enhance performance.
Substance Abuse Therapist
Better Way of Miami Residential Treatment Prog
08.2001 - 09.2013
Substance Abuse Therapist
Miami Behavioral Health Center
Miami
04.2000 - 08.2001
Substance Abuse Monitor
S. Miami Hospital Addiction Treatment Program
01.1997 - 01.2000
Education
General Education Diploma -
State of Florida
Florida3 years of College - Social Work
Union Institute & University
MiamiSkills
- Customer service excellence
- Communication skills
- Integrity compliance
- Service excellence
- Team collaboration
- Flexible hours
- Patient services expertise
- Conflict resolution
- Coaching techniques
Other Employment
- Substance Abuse Therapist, BETTER WAY OF MIAMI RESIDENTIAL TREATMENT PROG, 08/01/01, 09/01/13
- Substance Abuse Therapist, MIAMI BEHAVIORAL HEALTH CENTER, Miami, Miami, FL, 04/01/00, 08/01/01
- Substance Abuse Monitor, S. MIAMI HOSPITAL ADDICTION TREATMENT PROGRAM, 01/01/97, 12/31/00
Languages
Spanish
Full Professional
Certification
- (CAC) Certified Addiction Counselor
Timeline
Customer Service Remote
Polo Pool Services
11.2022 - Current
Personal Shopper
Shipt
03.2019 - 10.2022
Case Manager
NOVUS DETOX
12.2018 - 03.2019
Order Puller/Stocking
Home Depot
10.2016 - 10.2018
Admissions Sr. Therapist
Principles Recovery Center
08.2015 - 01.2016
Primary Therapist
Destination Hope
09.2014 - 07.2015
Admissions Director
Better Way of Miami
09.2013 - 08.2014
Substance Abuse Therapist
Better Way of Miami Residential Treatment Prog
08.2001 - 09.2013
Substance Abuse Therapist
Miami Behavioral Health Center
04.2000 - 08.2001
Substance Abuse Monitor
S. Miami Hospital Addiction Treatment Program
01.1997 - 01.2000
General Education Diploma -
State of Florida
3 years of College - Social Work
Union Institute & University