Jorge Lemus Mejia
Laurel,MD
Summary
Dynamic and results-driven with experience at Wegmans, excelling in product rotation and stock management. Proven ability to enhance team productivity through effective collaboration and training. Recognized for resolving customer issues and maintaining high satisfaction levels, demonstrating strong attention to detail and initiative in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Overnight Grocery Associate
Wegmans
03.2025 - Current
- Maintain efficient overnight operations by restocking, organizing, and preparing grocery aisles to meet daily readiness goals.
- Support the team by prioritizing tasks, ensuring proper rotation, and upholding food safety and quality standards.
- Collaborate with supervisors and team members to improve workflow and meet nightly completion targets.
- Demonstrate strong reliability, attention to detail, and initiative during independent and team-based assignments.
Customer Service Desk Representative
Planet Fitness Gym
03.2024 - 03.2025
- Deescalate challenging situations, turning potential conflicts into positive outcomes through effective communication and problem-solving.
- Contribute to a positive team environment by mentoring new hires and assisting in the development of their customer service skills.
Service Supervisor / Operations Lead
Kohls
11.2016 - 01.2024
- Led a team of employees, conducting training sessions and developing programs to enhance team productivity and service delivery.
- Managed customer relations, addressing and resolving complaints to maintain a high level of customer satisfaction.
- Collaborated with management to design and implement performance improvement initiatives that boosted overall store performance.
Education
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT09-2026
Skills
- Product rotation
- Shelf organizing
- Shelf stocking
- Stock management
- Inspecting merchandise
- Teamwork and collaboration
- Store maintenance
Certification
CompTia A+
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Overnight Grocery Associate
Wegmans
03.2025 - Current
Customer Service Desk Representative
Planet Fitness Gym
03.2024 - 03.2025
Service Supervisor / Operations Lead
Kohls
11.2016 - 01.2024
Bachelor of Science - Cyber Security
Western Governors University