Jorge Leon
Windermere,FL
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
8
8
years of professional experience
Work History
Lead Delivery Driver
Farhills Logistics (Amazon DSP)
Orlando Fl
09.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Film Producer
Orange Architect Films
Windermere, FL
03.2019 - Current
- Led daily production meetings and weekly production calls.
- Managed video shoots, set teams and performers while creating work schedules and operating production equipment.
- Developed ideas, produced and edited vast types of projects for various media and platforms.
- Created production schedules for every step of video production.
- Worked with clients to produce various types of videos.
- Negotiated contracts and rates to save company money.
- Monitored industry trends to stay informed of innovative technology, production equipment and editing software.
Delivery Dispatcher
Farhills Logistics ( Amazon DSP)
Orlando, FL
01.2022 - 01.2023
- Dispatched calls for emergency and routine driver call-outs.
- Handled customer escalations from drivers to solve issues and restore customer satisfaction.
- Monitored dispatched calls and took action to resolve and correct potential problems.
- Scheduled and tracked movements of owned and rented equipment.
- Documented service activities and issues and produced regular reports.
Merchandise Associate
Marrakesh Llc ( Disney Epcot)
Lake Buena Vista, FL
02.2018 - 02.2019
- Greeted, serviced and thanked all customers.
- Established strong vendor relationships to maintain and support business.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information and pricing.
Education
High School Diploma -
U.E Colegio Nino Jesus
Carabobo, Venezuela07.2006
Skills
- Delivery and Shipment Records
- Vehicle Inspection
- Customer Service
- Teamwork and Collaboration
- Spanish Fluency
- Logistics Knowledge
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Professional Working
Timeline
Delivery Dispatcher
Farhills Logistics ( Amazon DSP)
01.2022 - 01.2023
Lead Delivery Driver
Farhills Logistics (Amazon DSP)
09.2020 - Current
Film Producer
Orange Architect Films
03.2019 - Current
Merchandise Associate
Marrakesh Llc ( Disney Epcot)
02.2018 - 02.2019
High School Diploma -
U.E Colegio Nino Jesus