Summary
Overview
Work History
Skills
Timeline
OfficeManager

Jorge Marcucci

Brooklyn,NY

Summary

Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Towing Operator

Omg Towing LLc
11.2021 - 01.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Delivered exceptional tow truck service across region and liaised with local authorities.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Operated a snatch truck and Rollback trucks to tow, allVehicle and fwd Vehicle etc.

Commercial Kitchen Exhaust Cleaner

Sani System Ltd
09.2012 - 11.2018
  • Maintained cleanliness of kitchen and equipment by washing down and properly sanitizing walls, floors and equipment.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash..
  • Used plastic to cover the area in progress from grease,also used power washer on the floors walls, equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Package Handler

UPS
01.2005 - 03.2005
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Removed debris and hazardous materials from packing area to avoid contamination.

Skills

  • GPS Mapping
  • Weight Limits
  • Federal Regulations
  • Compliance Issues
  • Towing Vehicles
  • Daily Vehicle Inspections
  • Lockout Remedies
  • Passenger Safety
  • Vehicle Maintenance and Repair
  • Vehicle Lockdown
  • Accident Clearing
  • Police Impound Collection
  • Recovering Vehicles
  • Reading Comprehension
  • Customer Deliveries
  • Team Goals
  • Customer Relationships
  • Roadside Assistance
  • Effective Prioritization
  • Laborer Oversight
  • Locating Vins
  • Goods Wrapping and Security
  • Flatbed Truck Expertise
  • Operating Hydraulics
  • Special Equipment Installation
  • Complex Problem-Solving
  • Operational Efficiency

Timeline

Towing Operator

Omg Towing LLc
11.2021 - 01.2023

Commercial Kitchen Exhaust Cleaner

Sani System Ltd
09.2012 - 11.2018

Package Handler

UPS
01.2005 - 03.2005

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Jorge Marcucci