Jorge Marquez
OXNARD,CA
Summary
Dynamic supervisor with extensive experience in operational management and staff training. Known for fostering a culture of excellence in customer service and implementing efficient processes that reduce waste and enhance team productivity.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Jersey Mike's Subs
Oxnard, CA
07.2020 - Current
- Supervised daily operations ensuring adherence to quality standards and customer service excellence.
- Trained and mentored team members on food preparation techniques and safety protocols.
- Streamlined inventory management processes, reducing waste and optimizing supply usage.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Developed training materials enhancing onboarding experience for new staff members.
Shift Leader
Carl's Jr
Ventura, CA
02.2018 - 06.2020
- Supervised team members to ensure compliance with operational standards and quality control.
- Trained new staff on food safety protocols and customer service excellence.
- Managed shift schedules, optimizing labor resources for peak hours.
- Implemented operational improvements that enhanced workflow efficiency during high-volume periods.
Education
Associate of Science - Nursing Science
Ventura College
Ventura, CA05-2027
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Excellent communication
- Professionalism
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Jersey Mike's Subs
07.2020 - Current
Shift Leader
Carl's Jr
02.2018 - 06.2020
Associate of Science - Nursing Science
Ventura College