Jorge Martinez
Houston
Summary
Accomplished Area Director with proven personnel and operations leadership abilities. Expert in driving team success using effective motivational and management techniques. Monitors data to proactively spot and capitalize on trends.
Overview
11
11
years of professional experience
Work History
Área Director
Ojos Locos Sports Cantina
Houston
06.2024 - 05.2026
- Managed daily operations across multiple locations to ensure consistent service quality.
- Developed training programs for staff to enhance customer engagement and satisfaction.
- Coordinated marketing initiatives to promote brand awareness and increase customer traffic.
- Oversaw inventory management processes to maintain optimal stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Informed decision making by collecting data and analyzing reports.
- Monitored daily operations to identify any potential risks or issues that could affect the business objectives.
General Manager
Ojos Locos Sports Cantina
Houston
11.2018 - 06.2024
- Managed daily operations of a high-energy sports cantina environment.
- Oversaw staff recruitment, training, and performance evaluations.
- Developed and implemented customer service protocols to enhance guest experiences.
General Manager
Chulas Sports Cantina
Houston
08.2015 - 10.2018
- Managed daily operations of a high-energy sports cantina environment.
- Oversaw staff recruitment, training, and performance evaluations.
- Developed and implemented customer service protocols to enhance guest experiences.
Skills
- Operations management
- Inventory control
- Staff training
- Sales analysis
- Brand promotion
- Problem solving
- Effective communication
- Decision making
- Staff training and development
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Área Director
Ojos Locos Sports Cantina
06.2024 - 05.2026
General Manager
Ojos Locos Sports Cantina
11.2018 - 06.2024
General Manager
Chulas Sports Cantina
08.2015 - 10.2018