jorge martins
CHICOPEE,MA
Summary
Dynamic manager with a proven track record at UPS, excelling in team leadership and decision-making. Enhanced operational efficiency through strategic scheduling and performance monitoring. Skilled in customer service and time management, fostering a productive work environment while training staff to uphold safety and quality standards.
Overview
2026
2026
years of professional experience
Work History
Manager
Palmer Package Store
2010 - 05.2025
- Developed and implemented operational strategies to enhance team productivity and efficiency.
- Coordinated staff schedules, optimizing resource allocation to meet business demands.
- Monitored performance metrics, identifying areas for process improvement and increased effectiveness.
- Trained new employees on company policies and procedures, fostering a cohesive work environment.
Self Employed
Poppis Pizza
05.2004 - 10.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Landscaper
Greener Image Lawn & Landscape
2007 - 10.2009
- Operated various landscaping tools and equipment, ensuring safety and efficiency during tasks.
- Installed and maintained flowerbeds, shrubs, and trees to enhance aesthetic appeal of properties.
- Assisted in landscape design projects by implementing client specifications and recommendations.
- Conducted regular maintenance tasks including mowing, trimming, and weeding to uphold property standards.
Factory Production Worker
LEGO
04.2000 - 06.2007
- Operated machinery to assemble products efficiently and maintain quality standards.
- Inspected finished goods for defects, ensuring adherence to safety and quality specifications.
- Collaborated with team members to streamline production processes and reduce downtime.
- Adhered to safety protocols, promoting a secure work environment for all employees.
Supervisor
UPS
03.1999 - 2006
- Supervised daily operations to ensure efficient package processing and delivery timelines.
- Trained new employees on safety protocols and operational procedures.
- Monitored performance metrics to identify areas for process improvement.
- Coordinated team schedules to optimize workforce productivity during peak times.
Education
Marketing Management
STCC
Springfield, MA05-2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Portuguese
Native or Bilingual
Timeline
Self Employed
Poppis Pizza
05.2004 - 10.2010
Factory Production Worker
LEGO
04.2000 - 06.2007
Supervisor
UPS
03.1999 - 2006
Manager
Palmer Package Store
2010 - 05.2025
Landscaper
Greener Image Lawn & Landscape
2007 - 10.2009
Marketing Management
STCC
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