JORGE MORALES ALCANTAR
San Juan,Tx
Summary
Experienced with patient care and clinical operations to support healthcare teams. Utilizes effective communication and administrative skills to enhance patient experiences. Knowledge of medical protocols and procedures ensures smooth clinic functionality.
Known for improving patient care processes and supporting medical staff effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in patient communication and medical procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
WellMed Medical Management - United Health Group
03.2023 - Current
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Senior Medical Assistant
Wellmed-Optum United Health
02.2018 - 03.2023
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Enhanced patient care by efficiently implementing quality processes and care.
- Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Wellmed-Optum United Health
10.2013 - 02.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Family Practice Center
11.2011 - 09.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant, Asst Manager
Vergel de dios Family Clinic
10.2008 - 11.2011
- Responsible for the measuring signs such as temperature, pulse rate, weight, height, blood pressure etc. and interview them and record their information.
- Gave treatment and injections to patient and also performed the routine tests in laboratory.
- Supervised Laboratory and all office staff.
- Responsible for inventory control.
- Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients.
- Interview potential new hires.
Education
Certificate - Medical Assistant
San Antonio College of Medical and Dental Assistants
McAllen, Texas05.2008
HVAC-R -
South Texas College
McAllen, Texas05.2006
High School Diploma - High School
The Science Academy
Mercedes, Texas05.2003
Skills
- Leadership abilities
- Team leadership skills
- Knowledge of organization policies and procedures
- Clinical leadership
- Clerical skills
- Demonstration skills
- Communication skills
- Workflow execution
- Medical supply management
- Vendor management
- Clinical validation
- Clinical flow management
- Proven skill in gathering, analyzing, and evaluating data
- Team building and supervision
- Medicare guidelines
- Adverse event reporting
- Task delegation
Certification
- Medical Assistant, NCCT, Current
- CPR-Healthcare Provider, Current
- BLS, Current
Languages
English
Spanish
Timeline
Lead Medical Assistant
WellMed Medical Management - United Health Group
03.2023 - Current
Senior Medical Assistant
Wellmed-Optum United Health
02.2018 - 03.2023
Medical Assistant
Wellmed-Optum United Health
10.2013 - 02.2018
Medical Assistant
Family Practice Center
11.2011 - 09.2013
Medical Assistant, Asst Manager
Vergel de dios Family Clinic
10.2008 - 11.2011
Certificate - Medical Assistant
San Antonio College of Medical and Dental Assistants
HVAC-R -
South Texas College
High School Diploma - High School
The Science Academy
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