Jorge Munoz
Cottage Grove,WI
Summary
Dynamic Account Manager with a proven track record at Next Level Execs, where I enhanced client retention significantly. Skilled in CRM systems and client engagement, I foster strong relationships and drive results. My leadership in team productivity has consistently exceeded expectations, showcasing my commitment to excellence and effective communication.
Overview
2
2
years of professional experience
Work History
Account Manager
Next level Execs
Madison, WI
10.2024 - Current
- Cultivated strong client relationships, achieving an 80% increase in retention.
- Tracked client interactions using CRM software and assisted with interview processes.
- Led daily interviews with potential candidates.
Warehouse Leader
Martin Brower
Whitewater
10.2022 - 10.2024
- Followed established safety and efficiency protocols, decreasing order errors by 99%.
- Ensured timely order fulfillment by coordinating with team members, resulting in a 98% drop in delivery delays.
- Adopted company strategies, achieving a 140% increase in productivity.
Education
BBA - Marketing - Digital Marketing Emphasis
UW-Whitewater
WhitewaterSkills
- Google Ads & Analytics
- SEO
- CRM systems
- Social Media Strategy
- Microsoft Office Suite
- Team Leadership
- Client Engagement
- Proficient Written Communication
Projects
Advance Digital Marketing Projects, 03/01/24, Managed multiple SEO-driven marketing campaigns, utilizing Google Analytics to monitor user engagement and traffic trends., Identified website performance issues, optimized conversion funnels, and increased engagement by X%.
Awards
- King Chavez Scholar, Conducted semester-long research on the Environmental Damages of Mining, findings were published in Symposium
- Dean’s List, Achieved Multiple semesters
- Grace Bachhuber Scholarship, Academic Scholarship that covers UW tuition – Business and Engineering
Timeline
Account Manager
Next level Execs
10.2024 - Current
Warehouse Leader
Martin Brower
10.2022 - 10.2024
BBA - Marketing - Digital Marketing Emphasis
UW-Whitewater
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