Jorge Nunez Lopez
Phoenix,AZ
Summary
With over 8 years as a medical assistant and 7 of those years with Honor Health, I have gained the skills and work ethic that is compatible with Honor Health's highest standards. Detail-oriented and knowledgeable Bilingual (Spanish and English) Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Enthusiastic and eager to contribute to team success through hard work and attention to detail. Motivated to learn, grow and excel with Honor Health's growing and changing values. I have worked in every Honor Health specialty and alleviated heavy workloads in the majority of the primary care groups during my time as an MA float.
Overview
8
8
years of professional experience
Work History
Float Medical Assistant
Honor Health Network MA Float Pool
08.2023 - 01.2024
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Streamlined patient flow by efficiently managing front-office tasks such as appointment scheduling and answering phones.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Travel to various Honor Health offices throughout Arizona and alleviate workload from staff in various specialties ( Cardiology, Neurology, Gastroenterology, PMR, Orthopedics, Urgent Care and Family Medicine )
Back Office Coordinator
Honor Health Orthopedics Shea
02.2023 - 08.2023
- Interacted with patients by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Back Office Coordinator
Honor Health Medical Group Shea
08.2021 - 02.2023
- Maintained medical and office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff and physicians to maintain smooth operations and team readiness for unexpected demands.
- Trained new employees on office procedures, company policies and performance standards.
- Enhanced office staff patient relation strategies to improve interactions and reduce complaints.
- Participating in Pilots to improve workflow and communication with other offices.
- Maintaining control and temperature logs in compliance with Honor Health's Quality Control.
- Drafting accurate weekly work schedules for Medical Assistants to reflect personal time off and ensuring office coverage.
Certified Clinical Medical Assistant II
Honor Health Medical Group Shea
07.2017 - 08.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinical settings
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified appropriate lab couriers picked up collected lab specimens.
- Super User to staff and providers.
- Supporting the Back office for staffing.
- Helping the Back Office Coordinator with all day to day operations.
- Mentor to regulatory guidelines and staying in compliance.
- Assisting in Front Office Procedures.
- Assisting with Telephone Messages to patients in an efficient and timely manner.
- Mentor Medical Assistants and externs.
Certified Clinical Medical Assistant
Sobel Family Medicine
04.2016 - 07.2017
- School/ immigration physicals
- Assisted in surgical procedures
- Performing laboratory testing on A1C, BMP, BNP, Glucose, UA, PT/IN, Lipid, and CBC.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Sanitized, restocked and organized exam rooms and medical equipment
- Performed injections and phlebotomy
Education
Certification - Medical Assisting
Phoenix Job Corps
Phoenix Arizona05.2016
High School Diploma -
North High
Phoenix, AZ05.2014
Skills
- Social Perceptiveness
- Time Management
- Adepts at EPIC EMR (Super-User)
- Supply Management
- Updating Medical Records
- Multitasking and Prioritization
- Microsoft Office
- Relationship Building
- Handling Complaints
- Quality Control
- Flexibility and Adaptability
- Clear Communication
- Vitals Collection and Documentation
- Office Management
- Inventory Auditing
- Office Supplies and Inventory
- Strategic Planning
Timeline
Float Medical Assistant
Honor Health Network MA Float Pool
08.2023 - 01.2024
Back Office Coordinator
Honor Health Orthopedics Shea
02.2023 - 08.2023
Back Office Coordinator
Honor Health Medical Group Shea
08.2021 - 02.2023
Certified Clinical Medical Assistant II
Honor Health Medical Group Shea
07.2017 - 08.2021
Certified Clinical Medical Assistant
Sobel Family Medicine
04.2016 - 07.2017
Certification - Medical Assisting
Phoenix Job Corps
High School Diploma -
North High
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