Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Pantoja

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress. Resourceful Electrician known for completing projects with high productivity and efficiency. Specialize in troubleshooting, preventive maintenance, and electrical installation. Skills include wiring distribution systems, energy management, and safety protocols. Excel in problem-solving, time management, and teamwork to ensure smooth operations on every project.

Overview

15
15
years of professional experience

Work History

Electrician

Volter Electric
02.2023 - 04.2025


  • Troubleshot and repaired malfunctioning systems and components.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Followed state and local building regulations based on National Electrical Code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layout, equipment, and fixtures based on specifications and applicable code.

Electrician

Year One
09.2022 - 01.2023
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.

Overhead Door Technician

BB&G
08.2019 - 10.2022
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
  • Diagnosed problems and completed timely repairs.
  • Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
  • Educated homeowners about proper care and maintenance of garage door systems.
  • Completed required paperwork such as work orders according to services performed or required.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.

Electrician

Year One
10.2018 - 11.2019
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Electrician

Saldivar Electric
01.2015 - 10.2018
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Electrician

Gamboa Electric
06.2014 - 12.2014
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Customer Service Lead

Butterfield Trail Golf Club
03.2011 - 06.2014
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
  • Used Microsoft Outlook, Word, Excel and PowerPoint software applications.

Cook

Toro Burger Bar
02.2010 - 06.2011
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

High School Diploma -

University High School Roswell
Roswell
06.2009

Certificate of Technical Studies - CNA

Cultural Technical Institute
El Paso, TX
04-2025

Certificate of Technical Studies - Phlebotomy

Cultural Technical Institute
El Paso, TX
11-2024

Certificate of Technical Studies - ECG Electrocardiogram

Cultural Technical Institute
El Paso, TX
12-2024

Skills

  • CNA
  • Phlebotomist
  • ECG (Electrocardiograms)
  • Microsoft PowerPoint, Excel, and Word
  • Project Management
  • Patient care
  • Physical endurance
  • Verbal and written communication
  • Heartsaver CPR AED (CPR AED)
  • Customer service
  • Team collaboration
  • Time management
  • Vital signs monitoring
  • Wiring Installation
  • Diagnostic Testing
  • Job Planning
  • Safety Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Electrician

Volter Electric
02.2023 - 04.2025

Electrician

Year One
09.2022 - 01.2023

Overhead Door Technician

BB&G
08.2019 - 10.2022

Electrician

Year One
10.2018 - 11.2019

Electrician

Saldivar Electric
01.2015 - 10.2018

Electrician

Gamboa Electric
06.2014 - 12.2014

Customer Service Lead

Butterfield Trail Golf Club
03.2011 - 06.2014

Cook

Toro Burger Bar
02.2010 - 06.2011

High School Diploma -

University High School Roswell

Certificate of Technical Studies - CNA

Cultural Technical Institute

Certificate of Technical Studies - Phlebotomy

Cultural Technical Institute

Certificate of Technical Studies - ECG Electrocardiogram

Cultural Technical Institute
Jorge Pantoja