JORGE PRADO
Hermitage,TN
Summary
Strategic Operations and Supply Chain Executive with over 20 years of leadership experience across multinational corporations and 3PL providers. Proven track record designing nationwide logistics networks and leading large-scale operational transformations for global and regional companies.
Financial Stewardship: Full P&L accountability for business units exceeding $100M, consistently delivering sustained profitability and multimillion-dollar cost savings.
Operational Transformation: Proven architect of scalable logistics ecosystems, driving double-digit efficiency gains and 20%–35% productivity surges through Lean Six Sigma and process reengineering.
Digital Leadership: Advanced integrator of AI-powered analytics (ThoughtSpot), SAP, and WMS to foster data-driven cultures and real-time performance visibility.
Human Capital Strategy: Transformational leader of diverse workforces exceeding 400+ employees, dedicated to mentoring high-performance leadership teams and enhancing organizational accountability.
Overview
22
22
years of professional experience
Work History
Director of Operations
ETHNIX GROUP
10.2022 - Current
- Enterprise Stewardship: Provide executive leadership for nationwide Supply Chain, Logistics, and Operations, steering operational excellence across a complex, multi-facility environment.
- Fiscal Accountability: Hold full P&L accountability for a $100M business unit, consistently delivering sustained profitability through high-level financial oversight and margin optimization.
- Organizational Transformation: Directed a high-performing workforce of 150+ employees, institutionalizing performance management systems that realized a 20% productivity gain within the first year.
- Strategic Cost Management: Restructured nationwide logistics and renegotiated key vendor partnerships, securing $1.5M in annual savings (15% reduction) while enhancing service scalability
QA Manager
LEGACY Supply Chain
05.2021 - 10.2022
- Governance & Compliance: Designed and executed enterprise-level QA and ISO compliance frameworks, positioning quality assurance as a strategic driver of brand reliability and operational stability.
- Performance Architecture: Established data-driven KPI dashboards to enable executive-level decision-making and ensure organizational accountability across all business units.
- Human Capital Development: Elevated organizational capability by mentoring auditor teams and ensuring total alignment with global ISO standards and regulatory requirements
Operations Manager
FIDELITONE 3PL Supply Chain
07.2017 - 05.2021
- Strategic Fulfillment: Directed end-to-end fulfillment for high-profile e-commerce and retail clients, ensuring strict SLA adherence and market-leading customer satisfaction.
- Capital Asset Optimization: Engineered a warehouse redesign that optimized space utilization by 35%, unlocking significant storage capacity without additional capital expenditure.
- Process Engineering: Implemented systematic inventory tools that reduced reconciliation time by 50%, drastically improving data accuracy and operational flow
National Supply Chain & Logistics Manager
DIAGEO
07.2014 - 12.2016
- Network Resilience: Managed nationwide logistics and 3PL partners for a global leader, safeguarding inventory availability while minimizing total carrying costs.
- Systemic Compliance: Engineered audit and inventory control procedures that achieved a 20% reduction in product loss across the national network.
Territory Operations Manager
Cervecería Polar C.A.
03.2004 - 07.2014
- Large-Scale Leadership: Oversaw 14 warehouses and a workforce of 400+ employees, ensuring the execution of corporate distribution strategies.
- Business Model Innovation: Redesigned the distribution chain by implementing a direct-shipping model, eliminating inefficiencies and reducing operational costs by 35%
Education
Master of Science - Industrial Engineering
UNEXPO
Barquisimeto, Venezuela07.2015
Diploma - Managerial Management
IESA
Caracas, Venezuela12.2012
Diploma - Business Administration
IESA
Caracas, Venezuela12.2011
Bachelor of Science - Electrical Engineering
UFT
Cabudare, Venezuela03.2003
Skills
- ERP & Operations Management: Expert-level proficiency in SAP and various WMS (Warehouse Management Systems) to streamline global supply chain visibility
- Data Analytics & Strategic Insights: Leveraging ThoughtSpot (AI-Powered Analytics) and Power BI to transform raw operational data into actionable executive insights
- Human Capital Management (HCM) Systems: Advanced utilization of Paycom and Kronos for workforce optimization and performance tracking of 400 employees
- Advanced Business Productivity: Expert in Microsoft Office Suite, with a focus on complex financial modeling in Excel and executive presentations in PowerPoint
Languages
- English
- Spanish
Timeline
Director of Operations
ETHNIX GROUP
10.2022 - Current
QA Manager
LEGACY Supply Chain
05.2021 - 10.2022
Operations Manager
FIDELITONE 3PL Supply Chain
07.2017 - 05.2021
National Supply Chain & Logistics Manager
DIAGEO
07.2014 - 12.2016
Territory Operations Manager
Cervecería Polar C.A.
03.2004 - 07.2014
Master of Science - Industrial Engineering
UNEXPO
Diploma - Managerial Management
IESA
Diploma - Business Administration
IESA
Bachelor of Science - Electrical Engineering
UFT