Jorge Ramirez
San Antonio
Summary
Bilingual professional with strong case management skills, excelling in problem-solving and team collaboration. Proven ability to document and coordinate effectively, ensuring compliance and support in immigration law.
Overview
8
8
years of professional experience
Work History
Deportation Officer
Department of Homeland Security
San Antonio
12.2025 - Current
- Assisted in apprehending individuals accused of violating immigration laws, contributing to enforcement efforts.
- Drafted accurate investigative reports to facilitate prosecution and administrative actions.
- Perform law enforcement support duties such as taking fingerprints and photographs;
- Conduct routine interviews using various law enforcement methods and techniques (e.g., observation, interviews, document inspection, data analysis, etc.) to respond to a variety of immigration inquiries and complaints; and
- Facilitated deportation and escorted migrants, ensuring compliance with legal procedures and guidelines.
- Initiated criminal and civil prosecutions, deported migrants to foreign countries, and managed custodial operations for civil immigration enforcement.
Pre-Trial Bond Officer lll
Bexar County Pretrial Services
San Antonio
03.2024 - 12.2026
- Identifies, interviews and researches defendants eligible for release on Electronic Monitoring (ELM)/Global Positioning System (GPS), Substance Abuse treatment, and/or Mental Health utilizing Criminal Justice Information System, National Criminal Information System and Texas Criminal Information System
- Coordinated and conducted drug and alcohol testing mandated by the court
- Coordinates the release of inmates approved for ELM, Substance Abuse or Mental health treatment supervision and transports defendants home or to treatment centers upon release
- Informed defendants of bond conditions, including treatment requirements, ELM guidelines, and drug/alcohol testing schedules.
- Enforces and verifies compliance with conditions of bond and/or proper operation of ELM equipment on a 24-7 basis, by conducting scheduled and unscheduled field work to defendant's home, reference homes, place of employment, treatment center, judge's location, magistrate court and/or the adult detention center
- Assembles, installs, programs, and troubleshoots electronic monitoring equipment
- Schedules and participates in defendant conferences and counseling sessions to address program compliance or violations
- Maintained comprehensive supervision files for defendants on ELM and in residential or outpatient treatment programs to ensure compliance and track progress.
- Verifies defendant's appointments and hours of employment in order to allow defendant to leave range of ELM equipment
- Testifies in court regarding defendants' compliance or non-compliance while on Pretrial Services Office supervision
- Collected program fees from defendants to support compliance initiatives and sustain operational funding.
- Prepares reports of program statistics such as releases, re-arrests bond forfeitures, and closed files
Sales Associate
LensCrafters
San Antonio
05.2023 - 12.2026
- Delivered sales plan and company objectives by cultivating existing customer relationships and building new ones.
- Utilizes optical prescription to recommend specific lenses and lens coatings.
- Assisted patients in selecting frames and coordinated frames with optical measurements to ensure optimal vision solutions.
- Performed measurements with optical tools and collaborated with Optician.
- Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
- Maintained store appearance and initiated efforts to keep displays and inventory clean, attractive, and organized.
- Promoted an inclusive workplace by demonstrating respect towards customers and colleagues in all interactions.
Pre-Trial Bond Officer l
Bexar County Pretrial Services
San Antonio
09.2022 - 03.2024
- Compiled interview list from daily bookings of inmates eligible for Personal Recognizance (PR) Bond, those requiring legal counsel, and Financial Data Reports (FDR), facilitating timely processing of release applications.
- Interviews inmates to obtain all pertinent personal, employment, financial and social data required for various eligibility reports
- Verifies defendant personal and employment information by contacting references provided (friends, family, employers, social workers and relevant internal and external agencies)
- Conducts background investigation on applicants utilizing computer to access Federal, State and local criminal information databases
- Submitted bond interviews and supporting information to judges or magistrates for review, ensuring compliance with legal requirements for counsel appointment and FDR affidavits.
- Supplied detailed information and clarification to criminal courts to support case evaluations.
- Compiles inmate release list data of applicants approved by the court and distributes to Intake Shift Supervisors and jail staff
- Instructs defendants approved for PR bond regarding release, reporting and supervision requirements
- Completed and notarized contractual documents related to PR Bond release, ensuring legal validity and adherence to procedural standards.
- Assists in collection and reporting of bond fees applicable from individuals released on personal bond
Teller l
Lone Star National Bank
McAllen
02.2022 - 09.2022
- Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
- Demonstrated commitment to customer service by consistently delivering high-quality service and fostering positive interactions
- Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
- Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
- Contributed to achieving banking center and individual referral goals through proactive engagement and teamwork
- Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
- Ensured adherence to internal risk controls and loss prevention protocols by effectively reporting suspicious or unusual customer activity
Sales Associate
LensCrafters
McAllen
09.2019 - 03.2022
- Delivered sales plan and company objectives by cultivating existing customer relationships and building new ones.
- Utilizes optical prescription to recommend specific lenses and lens coatings.
- Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
- Conducted measurements using appropriate optical tools and consulted with Optician.
- Contributed to positive store environment by fostering professional relationships with peers, management, doctors, and support staff.
- Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
- Promoted inclusive culture by treating customers and colleagues with respect and kindness.
Sales Associate
Kirklands's
McAllen
09.2018 - 12.2019
- Collaborated with team members to consistently meet and exceed daily sales goals.
- Provided exceptional customer service by resolving inquiries and concerns promptly.
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice.
- Maintained clean, organized sales floor to improve customer experience and satisfaction.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Flex Associate
Macys
McAllen
05.2019 - 09.2019
- Guided customers in selecting merchandise and delivered detailed product information to improve satisfaction.
- Oversaw inventory levels and restocked shelves, ensuring consistent product availability for customers.
- Operated cash registers and processed transactions accurately and efficiently.
- Collaborated with team members to ensure a clean and organized sales floor.
- Addressed customer inquiries and resolved issues effectively, contributing to a positive shopping experience.
- Supported promotional events by setting up displays and signage effectively.
Education
FLETC
Brunswick, GA03-2026
High School Diploma -
South Texas High School For Health Professions
Mercedes,Tx06-2016
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TX04-2026
Skills
- Case management
- Cultural sensitivity
- Problem-solving aptitude
- Adaptability and flexibility
- Team collaboration
- Time management
Languages
Spanish
Professional
Volunteer
YMCA- San Antonio, Tx January- February 2022
Flag Football Coach
Timeline
Deportation Officer
Department of Homeland Security
12.2025 - Current
Pre-Trial Bond Officer lll
Bexar County Pretrial Services
03.2024 - 12.2026
Sales Associate
LensCrafters
05.2023 - 12.2026
Pre-Trial Bond Officer l
Bexar County Pretrial Services
09.2022 - 03.2024
Teller l
Lone Star National Bank
02.2022 - 09.2022
Sales Associate
LensCrafters
09.2019 - 03.2022
Flex Associate
Macys
05.2019 - 09.2019
Sales Associate
Kirklands's
09.2018 - 12.2019
FLETC
High School Diploma -
South Texas High School For Health Professions
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley