Jorge Rodriguez
driver, customer service,
New York,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
17
17
years of professional experience
Work History
Security Guard Supervisor
Urban Security
Bronx, New York
10.2021 - Current
- Analyzed and investigated incidents.
- Screened vendors and contractors before granting access to restricted areas within Construction Site
- Oversaw team of security officers and managed performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
Disc Jockey
Rambo Entertainment
New York, NY
01.2007 - Current
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Installed, operated and maintained audio and video equipment at venues.
- Arranged libraries and playlists of music in advance of live events.
- Worked with clients to determine requirements for each party or event.
- Managed schedule, contracts and payments for busy roster of bookings.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Gained strong leadership skills by managing projects from start to finish.
- Participated in community events and fundraisers and professionally represented station.
Education
Associate of Science - Juvenile Law & Procedures
Marist College
Poughkeepsie, NY06.1983
Skills
- Emergency Situations
- Security Team Leadership
- Surveillance
- Safety Inspections
- Crime Prevention
- Daily Status Reports
- Administrative Duties
Timeline
Security Guard Supervisor
Urban Security
10.2021 - Current
Disc Jockey
Rambo Entertainment
01.2007 - Current
Associate of Science - Juvenile Law & Procedures
Marist College
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