Jorge Ruiz
Miami,FL
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Proactive Customer Service with the resolve to remain calm under pressure. I possess strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and learning quickly. Always ready to learn new things and growing from criticism.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Publix
Miami, FL
02.2022 - Current
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Retail Sales Associate
Marshalls & HomeGoods
Miami, FL
02.2021 - 01.2022
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Assisted in unloading and stocking merchandise from delivery trucks.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
Education
Associate of Science - Criminalistics And Criminal Science
Miami Dade College
Miami, FL04-2024
High School Diploma -
Somerset Academy Charter High School
Homestead, FL04-2021
Skills
- Cleanliness and Sanitation
- Food Safety Knowledge
- Customer Service
- Customer Engagement
- Truck Unloading
- Stocking and Receiving
- Sales Goal Achievement
- Fluent in Spanish
- Store Opening and Closing
Affiliations
- A current member of the Forensic Science Crime Scene Investigation Club at Miami Dade College (2023-)
- Volunteered as an assistant coach at my local soccer club for kids under 12 years old (2019-2020)
Timeline
Deli Clerk
Publix
02.2022 - Current
Retail Sales Associate
Marshalls & HomeGoods
02.2021 - 01.2022
Associate of Science - Criminalistics And Criminal Science
Miami Dade College
High School Diploma -
Somerset Academy Charter High School