Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Sanchez- Castorena

Douglasville,GA

Summary

Versatile Field Service Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Overview

9
9
years of professional experience

Work History

Field Service Technician

Yancey Bros Co
10.2021 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Discussed and recommended service options with customers and explained costs involved.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Managed maintenance activities, supervised staff and inspected equipment.

Foreman

Western Summit Constructors Inc.
05.2018 - 10.2021
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Checked equipment to determine if maintenance was required.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Inspected equipment and tools used for safe operation.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Sourced suppliers and purchased necessary materials for work.

Warehouse Associate

Pratt Industries
03.2015 - 05.2018
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Operated box or straight trucks and cargo vans.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.

Education

High School Diploma -

Lithia Springs Comprehensive High School
Lithia Springs, GA
05.2012

Skills

  • Issue Escalation
  • Mechanical Background
  • Multiple Priorities Management
  • Workflow Management
  • Installation and Repair
  • Work Orders
  • Equipment Documentation
  • Customer Consulting
  • Verbal and Written Communication
  • Reading Wiring Diagrams

Languages

Spanish
Native or Bilingual

Timeline

Field Service Technician

Yancey Bros Co
10.2021 - Current

Foreman

Western Summit Constructors Inc.
05.2018 - 10.2021

Warehouse Associate

Pratt Industries
03.2015 - 05.2018

High School Diploma -

Lithia Springs Comprehensive High School

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Jorge Sanchez- Castorena