Jorge Santacruz
Vista,CA
Summary
Dedicated and organized Operations Manager with over five years of experience using proven planning and support initiatives to cut costs, streamline operations, and increase productivity. Strong leader and problem solver. Independent decision making skills and sound judgment to positively impact company success.Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Operations Manager
Western Exterminators
San Marcos , California
07.1999 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Manage and motivate employees to be productive and engaged in work.
- Accomplished multiple tasks with established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed inventory and supply operations to deliver goods and servicesin a timely and accurate mannery.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
High School Diploma -
Vista High School
Vista, CA06-1990
Skills
- Team Leadership
- Conflict Resolutions
- Customer Retention
- Scheduling and Planning
- Payroll Administration and Timekeeping
- Performance Evaluations
- Managing Operations and Efficiency
- Training and Development
- Inventory Control
Affiliations
- I love to work out. It helps me stay focused and disciplined.
- I love to spend time with my family and see my granddaughter play sports on the weekends.
Languages
English
Professional
Spanish
Professional
Timeline
Operations Manager
Western Exterminators
07.1999 - Current
High School Diploma -
Vista High School
Similar Profiles
Josh TorresJosh Torres
Trusted Advisor at Western ExterminatorsTrusted Advisor at Western Exterminators
William P. DeVernaWilliam P. DeVerna
Pest Control Technician at Western Pest ExterminatorsPest Control Technician at Western Pest Exterminators
Jonathan GarciaJonathan Garcia
Finacial Intern at Arrowhead ExterminatorsFinacial Intern at Arrowhead Exterminators