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Associate Principal Engineer

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A dynamic leader with a proven track record enhancing branch operations and customer satisfaction. Skilled in strategic planning and staff development, Significantly improved efficiency and team cohesion. As an expert in building relationships and operations management, developed innovative strategies that have resulted in notable brand visibility and increased profitability. Results-driven professional prepared to lead teams to success. Demonstrated capability to enhance operations and drive core metrics. Strong focus on team collaboration and adapting to changing demands, ensuring reliable performance. An enterprising Market Manager,successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Proven leader and effective communicator, adept at event coordination and fostering team motivation. As Team Leader and Recreation Assistant, I excelled in setting performance benchmarks and enhancing team dynamics, ensuring seamless event execution. Skilled in CPR and fluent in Spanish.

Results-driven and versatile customer experience professional with extensive experience in financial environments. Proven record of implementing innovative solutions that significantly impact the bottom line. Excels in process analysis and improvement in cross-functional environments to resolve complex issues. Communicates concepts in a clear and concise manner and quickly establishes rapport and credibility with diverse groups at all levels.

Dynamic Associate Banker at Capital One, N.A., skilled in loan processing and portfolio management. Enhanced customer satisfaction through exceptional service and effective communication, leading to improved referral rates. Proficient in security protocols and conflict resolution, ensuring compliance and fostering trust with clients. Committed to delivering results in a fast-paced banking environment.

Dynamic Key Hourly Manager at Chicken N Pickle with a proven track record in operations management and team leadership. Enhanced productivity through effective staff development and streamlined communication. Skilled in complex problem-solving and relationship building, fostering a collaborative environment that improved service excellence and customer satisfaction.

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees.

Dynamic Area Manager with a proven track record at Amazon, excelling in team leadership and operations management. Achieved a 15% reduction in operational costs through strategic workforce allocation while fostering a collaborative environment. Skilled in budgeting and safety compliance, driving performance improvements and enhancing team development.


 Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. 

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Jorge Santos Rivera

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Customer Service Representative

Recreation Assistant

Team Leader

Soccer Coach

Education

BBA - Management

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Customer Service Representative

Recreation Assistant

Team Leader

Soccer Coach

BBA - Management

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