Summary
Overview
Work History
Education
Skills
Timeline
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JORGE SUAREZ

Miami

Summary

A mission and culture-oriented creative dedicated to providing world-class experience through a multi-faceted involvement in the hospitality industry. Dedicated and adaptable professional with a proven track record of success in restaurant operations and customer service. Experienced in team leadership, event coordination, and client relationship management within the hospitality industry.

Overview

8
8
years of professional experience

Work History

Dining Room Captain

Bouchon Bistro / TKRG
06.2023 - Current
  • Developed and trained a team that executed the standards of world-class Chef Thomas Keller.
  • Built community relations that nurtured a strong locals culture with continuous initiatives and personalized hospitality which drove Private Dining sales above company expectations.
  • Of the entire TKRG portfolio, contributed in building their latest property to be the highest guest rated restaurant in the company.

Dining Room Captain at ZZ's Club

Major Food Group
01.2021 - 01.2023
  • World-class Hospitality Group unveils its first private destination designed for high-profile clientele. Established strong client relations as a dedicated guest service and team leader by regularly designing new products and menus.
  • Developed and implemented comprehensive event strategies, aligning them with organizational goals and objectives while successfully establishing a sales standard for the venue within Y1.
  • Established service protocols necessary in creating universal and individualized standards by creating personalized profiles for guests, potential clients and investors.

Artist Liaison and Stage Manager

Club Space
01.2019 - 01.2023
  • Relations building with talent and agencies as a representative to a multi-venue portfolio. Responsible for coordinating the internal team to execute show specifications while hosting and building rapport with high-profile talent, promoters, and guests.
  • Guided the advancement of the largest footprint the company has produced to date: Act as the Hospitality and Logistics coordinator for a 6.3-acre property, Factory Town, which is being developed as a festival venue during its first week-long production. (5 days, 17 stages throughout, 105 total acts)

Business Development Manager

GTC Media
01.2018 - 01.2021
  • Brought the company to a clientele base which grew by 18% by developing a VIP program that offered personalized strategy solutions for valued customers.
  • Successfully increased the company's value by $3.2 million through strategic property acquisitions and value enhancement initiatives.

Education

Bachelor of Arts - Public Relations, Philosophy

Florida International University
Miami, Florida

Skills

  • CRM Software
  • Bookkeeping
  • Data Analysis
  • Event Production
  • High-profile Guest Relations
  • Concept Development
  • Copywriting
  • Quality Control
  • Talent Management Systems
  • Relationship Building
  • Social Media Strategy
  • Negotiation and Mediation

Timeline

Dining Room Captain

Bouchon Bistro / TKRG
06.2023 - Current

Dining Room Captain at ZZ's Club

Major Food Group
01.2021 - 01.2023

Artist Liaison and Stage Manager

Club Space
01.2019 - 01.2023

Business Development Manager

GTC Media
01.2018 - 01.2021

Bachelor of Arts - Public Relations, Philosophy

Florida International University

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JORGE SUAREZ