Jorge Valenzuela
Santa Ana,CA
Summary
Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Banquet Server / Bartender
Big Canyon Country Club
02.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Experienced with Coffee Breaks, Buffets, Food Station set ups.
Banquet Server / Bartender
ClubCorp
09.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
Banquet Server / Bartender
Hotel Irvine
12.2013 - 03.2020
- Served meals to customers according to established guidelines.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained flexible work schedule to meet event needs.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Banquet Server /Bartender
Hyatt
01.2002 - 11.2013
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Education
High School Diploma -
Newport Harbor High School
Costa Mesa, CA09.1985
Skills
- ABC Standards
- Drink Preparation Techniques
- Memory Retention
- Bar Equipment Familiarity
- Strong Multitasking
- Drink Preparation
- Bussing and Serving
- Cash Handling Expertise
- Making Mixed Drinks
- Liquor, Beer, and Wine Knowledge
Timeline
Banquet Server / Bartender
Big Canyon Country Club
02.2022 - Current
Banquet Server / Bartender
ClubCorp
09.2021 - Current
Banquet Server / Bartender
Hotel Irvine
12.2013 - 03.2020
Banquet Server /Bartender
Hyatt
01.2002 - 11.2013
High School Diploma -
Newport Harbor High School
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