Jorge Vargas
Plainfield,IL
Summary
Dedicated and detail-oriented kitchen lead with over five years of experience in fast-paced environments, excelling in food safety, team training, and operational efficiency. Proven ability to mentor and guide staff, ensuring top-notch service and compliance with health standards. Currently pursuing a career in Information Technology Networking with a strong foundation in networking, cybersecurity, and cloud computing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Intern
Grundy County
Morris, IL
03.2024 - Current
- Responded to and resolved IT support tickets, including diagnosing and troubleshooting various software and hardware issues.
- Supported the IT department with system upgrades and migration projects, ensuring a smooth transition with minimal downtime.
- Helped with onboarding new employees by setting up their accounts, configuring email, and providing initial training on IT systems.
- Utilized ManageEngine ticketing software to efficiently troubleshoot and resolve computer issues, ensuring timely and effective resolution of support requests.
Kitchen Supervisor
Beggarspizza
New Lenox, IL
11.2019 - Current
- Train and mentor new employees on food safety protocols and operational procedures across all kitchen roles.
- Manage kitchen operations, including opening and closing tasks, to ensure a seamless workflow.
- Maintain quality control by ensuring all food items are labeled, within their expiration dates, and meet company standards.
- Prepare ingredients efficiently, ensuring the kitchen is well-stocked and organized for peak hours.
- Resolve customer concerns with professionalism, ensuring satisfaction with food orders.
Education
Associate of Applied Science - Information Technology - Networking
Joliet Junior College
Joliet, IL12-2024
Skills
- Python
- Active Directory
- Linux (kail, Security Onion, Ubuntu)
- Office 365
- Easy to Teach
- Hardware and Software Troubleshooting
- Networking
- Website Updates
Certification
- Network Security Foundation
- Cisco Network Associate
- IT Automation and Security
- Cyber Security & Net-Dev
Accomplishments
- High School Varsity Team Captain
- Network Refresh
Timeline
IT Intern
Grundy County
03.2024 - Current
Kitchen Supervisor
Beggarspizza
11.2019 - Current
Associate of Applied Science - Information Technology - Networking
Joliet Junior College