JORGE VITAL JR
Joliet,US
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs, Eager to leverage these skills in a new role to contribute positively to business success.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Marketing/Sale Rep.
BeMarketable.
Lombard, Illinois
01.2025 - Current
- This job requires enhanced knowledge of sales using door to door techniques.
- Engaging and connecting with customers to understand their needs, providing accurate information on product features, pricing, and aftersales services.
- Support in cross-selling products to enhance the customer experience and maximize sales.
- Manage ongoing communication with retail staff and clients to ensure smooth operation and strong partnerships.
- Track individual and team sales goals weekly to measure progress and identify opportunities for improvement.
- Attend team and client meetings to align on goals and strategies, and engage daily with customers in top-tier retail locations, ensuring a memorable experience that drives loyalty.
- The ability to upsell in this role is crucial.
Painter/Blaster
MaxCor Inc.
New Lenox, Illinois
06.2023 - Current
- Mandatory travel.
- Enhanced knowledge of welding and painting.
- Rigging stages to painting inside and outside of water towers.
- Sand blasting.
- Ensured proper ventilation during painting to maintain safety standards.
- Inspected finished work for quality assurance before project completion.
- Proper safety measures for industrial vacuum.
- Caulking any openings.
- Knowledge of mixing paint.
- Working with intense weather conditions.
- Proper PPE safety.
- Climbing 120-250ft ladders with proper use of PPE.
- Spray coating, and basic knowledge of hand tools.
- Overtime was as needed. 60-70 hours per week on average.
- This job requires a great attendance as it is a small business.
Busser/Runner/Porter
Cooper's Hawk
Plainfield, IL
05.2025 - 07.2025
- Removed plates and glasses from tables after meals.
- Assisted in setting up and clearing tables quickly and efficiently.
- Helped to set up large parties and special events.
- Maintained a clean and organized work area to ensure safety and sanitation standards were met.
- Interacted professionally with hosts and waitstaff to deliver effective service.
- Provided assistance to servers as needed during busy periods of operation.
- Greeted guests warmly upon arrival and provided menus as needed.
- Swept and mopped dining areas after closing.
Security Supervisor
Securitas
Channahon, IL
03.2023 - 08.2024
- Familiarity with CTTV use to monitor the facilities outside and inside.
- Creating keycards as a form of exiting and entry.
- File hourly documentation using Google Docs and Excel.
- Practicing workplace safety, etiquette, and deescalation with employees and new-hires.
- Trained staff on emergency response procedures and safety practices.
- Coordinated with law enforcement during incidents and investigations.
- Maintained records of security incidents and prepared reports for management.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
Line Lead
Menasha Packaging
Minooka, IL
07.2022 - 11.2023
- Supervision of employees and production.
- Managing stock and products to ensure smooth operation.
- The use of power equipment and machinery.
- Documentation (paper/digital) of production and hourly quota.
- Assisted in the training of new line leads and production workers.
- Prepared line set-ups for following shifts for overall increased line efficiency.
Packager
AmerisourceBergen
Romeoville, IL
04.2023 - 06.2023
- Proper packaging for medicine/general supplies (chemo, pain relievers, toothpaste, etc.) into crates for shipment.
- Basic knowledge of drug/medical laws.
- Familiarity of RF scanners use/function.
- Meeting hourly expectations for production.
- Maintained cleanliness and organization of work area for safety compliance.
- Inspected products for quality control before packaging and shipping.
Runner
Pottery Barn Outlet
Joliet, IL
03.2021 - 06.2022
- Managed company social media accounts and marketing.
- Building furniture and loading into customers vehicle.
- Assisting customers on floor as needed.
- Reading and Identifying SKU numbers.
- Ordering products.
- Maintain accurate and detailed records of product deliveries and customer pickups.
- Managed inventory by stocking shelves and tracking product levels.
Education
Certified Dental Assistant - Dental Assisting
Chicago Dental Assistant School
Chicago, IL 05.2026 - 05.2026
Master Trainer Certification - Personal Training
ISSA
08.2019 - 03.2020
High School Diploma -
Plainfield Central High School
PlainfieldBasic Operations Firefighter (BOF) - Fire Science
Romeoville Fire Academy
Romeoville, ILSkills
- Training and Coaching
- Team Collaboration
- String Clientele Relationships
- Excel Formula
- Data Entry/Analysis
- Project Management
- Machine Learning
- Admin Support
Certification
- Basic Operations Firefighter (BOF)
- Masters Trainer Certificate
- CPR Certification
- Food Handler Certification
- Certified Sales Professional (CSP)
Languages
- English, Advanced
- Spanish, Bilingual
Timeline
Certified Dental Assistant - Dental Assisting
Chicago Dental Assistant School
05.2026 - 05.2026
Busser/Runner/Porter
Cooper's Hawk
05.2025 - 07.2025
Marketing/Sale Rep.
BeMarketable.
01.2025 - Current
Painter/Blaster
MaxCor Inc.
06.2023 - Current
Packager
AmerisourceBergen
04.2023 - 06.2023
Security Supervisor
Securitas
03.2023 - 08.2024
Line Lead
Menasha Packaging
07.2022 - 11.2023
Runner
Pottery Barn Outlet
03.2021 - 06.2022
Master Trainer Certification - Personal Training
ISSA
08.2019 - 03.2020
High School Diploma -
Plainfield Central High School
Basic Operations Firefighter (BOF) - Fire Science
Romeoville Fire Academy