Jorge Zepeda
Manteca,CA
Summary
Proven to excel in high-pressure environments, I leveraged my multitasking proficiency and customer service expertise at Black Bear Diner to ensure seamless operations, even during peak times. Fluent in Spanish and adept in food safety, my role significantly contributed to maintaining service speed and quality, achieving a notable reduction in order errors.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host/Cashier/Expo
Black Bear Diner
06.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at Black Bear Diner.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Assisted preparation of food plates, overseeing quality and appearance.
Education
UEI College
Stockton, CA10.2024
High School Diploma -
Manteca High School
Manteca, CA05.2023
Skills
- Customer Service
- Multitasking proficiency
- Fluent Spanish
- Food safety knowledge
- Computer literate
- Wiring installation
- Fast Learner
- Attention to Detail
Certification
- 10-Hour Construction Safety And Health- Date Of Issue 4/20/2024
- Food Handler- eFoodCard- Date Issued 05/03/2022
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host/Cashier/Expo
Black Bear Diner
06.2022 - Current
UEI College
High School Diploma -
Manteca High School