Open To Work
JORGE A. DOMÍNGUEZ
Austin,TX
Work Preference
Summary
Results-driven bilingual leader with experience managing programs, leading teams, and delivering community-centered services across education, nonprofit, housing, and public service sectors. Demonstrated success administering state and federally funded initiatives, building strategic partnerships, and improving outcomes for the individuals and communities served. Recognized for quickly earning distinction as a Texas Education Agency Recognized Teacher and Teacher of Promise through exceptional performance and measurable impact. Skilled in operations management, stakeholder engagement, team development, and strategic problem-solving. Fluent in English and Spanish.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bilingual Fifth Grade Teacher
Austin Independent School District
Austin, Texas
08.2024 - 06.2026
- Selected as Teacher of Promise (2025) in recognition of exceptional instructional leadership, student impact, and professional excellence.
- Earned the Recognized Teacher designation through the Texas Education Agency Teacher Incentive Allotment (TIA) based on demonstrated student academic growth and performance outcomes.
- Delivered rigorous bilingual instruction in English and Spanish while fostering a culture of academic excellence and high expectations.
- Utilized student achievement data to drive instructional decision-making, close achievement gaps, and accelerate academic growth.
- Designed and implemented standards-aligned curriculum and intervention plans to support diverse learners.
- Collaborated with campus leadership, intervention teams, and families to improve student performance and engagement.
- Led parent communication efforts and cultivated strong school-community partnerships to support student success.
- Managed classroom operations, student behavior systems, and individualized support plans while maintaining a positive learning environment.
Office Manager/ HUD Counselor
Adults and Youth United Development Association
Austin, Texas
01.2023 - 04.2024
- Directed day-to-day operations for a nonprofit organization focused on housing stability, economic mobility, and community development initiatives throughout Central Texas.
- Managed program administration and client services in collaboration with the Texas Department of Housing and Community Affairs through the Texas Homeowner Assistance Fund (HAF) Program.
- Assisted more than 2000 Texas households in obtaining mortgage assistance, property tax relief, utility assistance, and housing stabilization resources through state and federally funded programs.
- Served as a HUD-Certified Housing Counselor, providing financial education, foreclosure prevention counseling, credit improvement strategies, budgeting support, and homeownership guidance.
- Supervised, trained, and evaluated a team of five Community Health Workers responsible for community outreach, client engagement, and service delivery.
- Established and maintained partnerships with government agencies, nonprofit organizations, community stakeholders, and funding partners.
- Coordinated large-scale community outreach campaigns and special events, including fundraising initiatives that generated more than $5,000 in charitable contributions.
- Managed organizational reporting, compliance documentation, grant-related requirements, and case management systems.
- Played a key role in advancing organizational goals through strategic planning, operational oversight, and community engagement initiatives.
Assistant Manager
T-Mobile
San Marcos, Texas
03.2020 - 01.2024
- Oversaw daily retail operations, sales performance, workforce development, and customer experience initiatives within a high-volume telecommunications environment.
- Ranked among the Top 8% of Sales Professionals in Texas based on individual sales performance and customer retention metrics.
- Earned President's Club (2021) recognition for outstanding sales achievement and operational excellence.
- Led employee coaching, onboarding, performance management, and professional development initiatives.
- Analyzed sales performance metrics and implemented strategic action plans to meet and exceed revenue goals consistently.
- Collaborated with executive and regional leadership to drive operational efficiency, customer satisfaction, and team performance.
- Managed escalated customer concerns and complex service issues while maintaining exceptional client experience standards.
Assistant Manager
Rack Rooms Shoe Store
San Marcos, Texas
11.2017 - 03.2020
- Assisted in managing all aspects of store operations, including staffing, scheduling, inventory control, customer service, and sales performance.
- Conducted candidate interviews, onboarding, training, and performance coaching for new employees.
- Supported district-level operational initiatives while assisting a Store Manager responsible for multiple locations.
- Prepared employee performance documentation and assisted with corrective action processes.
- Maintained compliance with company policies, operational procedures, and loss prevention standards.
- Contributed to the consistent achievement of sales targets and customer satisfaction goals through effective team leadership.
Volunteer Firefighter
Clint Fire Department
Clint, Texas
01.2017 - 04.2018
- Responded to more than 100 emergency incidents, demonstrating effective decision-making and leadership under pressure.
- Assisted in emergency response operations, traffic control, scene management, and public safety initiatives to safeguard the community and ensure effective incident resolution.
- Completed 120+ hours of specialized emergency response training, enhancing skills for effective incident management.
- Conducted inspections and maintenance of firefighting equipment and apparatus, ensuring operational readiness for emergency situations.
- Recognized as Firefighter of the Year (2017–2018) for exceptional service, commitment, and performance.
Education
Bachelor of Arts - Public Administration
Texas State University
San Marcos, TX12-2022
Skills
- Community Development
- Housing Counseling
- Community Outreach
- Stakeholder Engagement
- Public Speaking
- Data Analysis & Reporting
- Program Management
- Operations Leadership
- Team Leadership
- Budget Management
- Government & Grant-Funded Programs
- Strategic Partnerships
- Bilingual Communication (English & Spanish)
Certification
- HUD Certified Housing Counselor
- Bilingual Education Supplemental
Accomplishments
- Recognized Teacher, Texas Education Agency Teacher Incentive Allotment (2026)
- Teacher of Promise, Austin Independent School District (2025)
- President's Club Recipient, T-Mobile (2021)
- Firefighter of the Year, Clint Fire Department (2017–2018)
- Magna Cum Laude Graduate (2022)
Timeline
Bilingual Fifth Grade Teacher
Austin Independent School District
08.2024 - 06.2026
Office Manager/ HUD Counselor
Adults and Youth United Development Association
01.2023 - 04.2024
Assistant Manager
T-Mobile
03.2020 - 01.2024
Assistant Manager
Rack Rooms Shoe Store
11.2017 - 03.2020
Volunteer Firefighter
Clint Fire Department
01.2017 - 04.2018
Bachelor of Arts - Public Administration
Texas State University