Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
GeneralManager

Jorge Daniel Sandoval

Glendale,CA

Summary

Dynamic General Manager with a proven track record at Yoon Organization, adept at driving profitability and enhancing team performance. Skilled in operations management and leadership, I successfully implemented strategies that boosted sales while fostering a positive work environment. Committed to training and developing staff, ensuring exceptional customer relations and operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Yoon Organization "Mc Donald's Owner Operated"
09.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.


Shift Manager

Yoon Organization " Mc Donald's Owner Operated"
03.2022 - 09.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Crew Member

Yoon Organization " Mc Donald's Owner Operated"
11.2021 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - General Medicine

Universidad De San Carlos De Guatemala
Quetzaltenango, Guatemala

Bussines Bachelor -

Mc Donal's University Chicago
Chicago, IL
10-2024

High School Diploma -

Centro De Estudios Integrados
Quetzaltenango, Guatemala
11-2016

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development

Accomplishments

  • Supervised team of 50 staff members.
  • Resolved product issue through consumer testing.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.

Certification

  • Certified General Manager , Mc Donald's Central Chicago

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

General Manager

Yoon Organization "Mc Donald's Owner Operated"
09.2024 - Current

Shift Manager

Yoon Organization " Mc Donald's Owner Operated"
03.2022 - 09.2024

Crew Member

Yoon Organization " Mc Donald's Owner Operated"
11.2021 - 03.2022

No Degree - General Medicine

Universidad De San Carlos De Guatemala

Bussines Bachelor -

Mc Donal's University Chicago

High School Diploma -

Centro De Estudios Integrados

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Jorge Daniel Sandoval