Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jorgeluis Fernandez

Winters,CALIFORNIA

Summary

Dedicated and disciplined firefighting candidate with hands-on volunteer experience and formal training in fire science and emergency medical services. Volunteered with the City of Winters Fire Department, gaining real-world exposure to emergency response and teamwork in high-pressure situations. Completed fire and EMS coursework at Solano Community College, including Fire 50, 54, 56, 101 and EMS 110, 112. Background in customer service and problem-solving through roles in hospitality, auto sales, and service advising. Brings a strong work ethic, adaptability, and a genuine commitment to public safety.

Overview

7
7
years of professional experience

Work History

Server

Olive Garden
Vacaville, CA
02.2025 - Current
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.
  • Upheld high standards of sanitation in accordance with health department regulations.

Volunteer Firefighter

City of Winters
Winters, CA
08.2024 - Current
  • Participated in regular drills and training sessions to keep skills up-to-date.
  • Attended community events to provide information on fire safety awareness initiatives.
  • Responded quickly to emergency calls, providing medical aid where necessary.
  • Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.

Night Auditor

Fairfield Marriott
Winters , CA
08.2024 - Current
  • Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Inspected alarm systems daily for proper operation and troubleshot any problems encountered during inspection process.
  • Greeted arriving guests and checked them in to their rooms.

Service Advisor

Fairfield Subaru
Fairfield, CA
01.2021 - 12.2024
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
  • Resolved customer complaints in an efficient and courteous manner.

Sales Consultant

Fairfield Subaru
Fairfield, CA
01.2021 - 12.2024
  • Identified areas of improvement within existing processes and procedures.
  • Established long-term relationships with key contacts at client companies.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Developed key customer relationships to increase sales.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Dishwasher

Buckhorn Steakhouse
Winters, CA
11.2018 - 03.2020
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.

Education

High School Diploma -

Winters High School
Winters, CA
05-2020

Skills

  • Customer service
  • Strategic Planning
  • Time Management
  • Problem solving

Affiliations

  • In my free time I try to get out doors and am always trying to learn new things.
  • I am very family oriented so when I have the time i like to call my family and catch up with them.

Languages

English
Professional
Spanish
Professional

Timeline

Server

Olive Garden
02.2025 - Current

Volunteer Firefighter

City of Winters
08.2024 - Current

Night Auditor

Fairfield Marriott
08.2024 - Current

Service Advisor

Fairfield Subaru
01.2021 - 12.2024

Sales Consultant

Fairfield Subaru
01.2021 - 12.2024

Dishwasher

Buckhorn Steakhouse
11.2018 - 03.2020

High School Diploma -

Winters High School

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