Jori Clark

• Input specific data/information from physician requests into medical management authorization system, meeting required production quotas and quality standards
• Validate patient and medical provider demographic information, ensuring accurate selection of medical providers by specialty for healthcare services
• Determine patient eligibility for health care benefits under insurance program by assessing patient status/eligibility, Primary Care Manager type, and appropriate referral/authorization path
• Contacts medical provider offices by telephone, and makes confirmation calls to patients for all urgent requests
• Collaborate with team members to achieve department goals and ensure outstanding customer service
• Generate and review letters to validate correct provider/patient information, including demographics and reasons for services to be rendered
• Serve as resource to civilian providers and military hospital facilities regarding referral/authorization process.
• Prepared and processed patient referrals and transfer requests.
• Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
• Maintained accurate and up-to-date client records.

• Assist participant reset account
• Assist participant set up login account
• Provide support to client through number of channels including phone, letters, and emails to quickly resolve request
• Assist Client with standard request
• Assist team with duties and task as needed
• Provide information to client such as form distribution, vested, loan information, form withdrawal request
• Performed outbound calls to reach out clients to get more information to fix error
• Assist operation team to resolve client s request
• Provide client information on how to navigate their 401k retirement plan online
• Responded proactively and positively to rapid change.
• Implemented and developed customer service training processes.

Admission, transfer, and/or discharge of patients

• Forward completed charts of discharged residents to Medical Records Department
• Order lab/x rays and call for results
• Assist Nurse Supervisor/Charge Nurse in developing work personnel of new admission, their expected time of arrival, room assignment Etc
• Maintain confidentiality of all resident care information
• Maintain up to date roster of residents for assigned unit
• Answer telephones, direct calls, deliver messages to residents, etc
• Maintain current listing of emergency phone numbers for assigned unit
• Record appropriate resident identification data on designated medical records, wristbands
• Forward new diet orders and/or diet changes to Dietary Supervisor
• Assist in arranging for and making resident appointments for diagnostic and therapeutic services
• Assist in arranging for transportation
• Complete necessary medical and administrative records upon resident s admission, transfer, and/or discharge

• Provided administrative and organizational support which included, but not limited to data entry, accounts receivable, sales invoicing, and accounting
• Assisted management in processing vendor contracts as well as financing and sales transactions
• Managed executive calendars, strategically coordinating meetings, appointments, events, and travel

• Functional screening process
• IOS pairing and initial set up verify Wi-Fi and Bluetooth
• Software check and update, factory reset
• Electronic serial # verification
• Diagnostic process, LED auto dimming test, VMI process, VMI on power cord listening testing
• Data capture - enter testing data into database.
• Received and unpacked shipments and new equipment as directed.
• Maintained clean, orderly work environment free of hazards.

• Modified assignments and activities to meet learning needs of individual students
• By identifying learning trends, strengths, and weakness of each student to stimulate learning growth
• Assisted teachers in implementing behavior plans to accommodate each individual student
• Communicated with parents, students, and teaching administration on constant basis to discuss student progress
• Maintained high productivity and efficiency in managing simultaneously occurring projects
• Assisted teacher in maintaining discipline and supervision of children during head start activities per SOP Child Abuse/Neglect Reporting Policies
• Monitored growth and positive development of children daily.
• Gathered materials and resources to prepare for lessons and activities.
• Assisted in preparation of meals and snacks to provide children with proper nutrition.
• Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
• Planned and executed activities to stimulate physical, social and intellectual growth.
• Organized activities to teach preschool children foundational learning skills such as letters and numbers.
• Organized and supervised large and small group activities.
• Monitored classroom to verify safe and secure environment.
• Implemented age-appropriate curricula to meet needs of young learners.