JORI CRUMM
Ferndale,MI
Summary
Plant Healthcare Technician and certified Arborist with skills and experience in managing trees and vegetation. Committed to worksite safety and client satisfaction. Successful at creating and maintaining attractive, sustainable and enduring landscapes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plant Healthcare Specialist
SavATree
03.2022 - Current
- Monitoring, diagnosing, and treating any pest and/or disease infestations occurring on woody and herbaceous plant materials throughout residential and commercial properties.
- Utilizing timing and techniques to efficiently schedule and select appropriate and effective applications in accordance with local, state, and federal laws and ordinances while also meeting the needs and constraints of clients.
- Interacting with clients to educate them about their landscape via ongoing dialogues and diagnostic reports.
- Collaborating with other landscape service providers employed on the property for comprehension and clarity during continuous courses of treatment and recovery periods.
Bartender Shift Lead
HopCat
05.2017 - 03.2022
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes in adherence to state laws regarding alcoholic beverage services and customer regulations.
Retail Assistant Manager
ABC Harley-Davidson
06.2013 - 05.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Bachelor of Science - Horticulture
Oregon State University
03.2023
Associate of Arts -
Oakland Community College
05.2017
Skills
- Substantial experience and outstanding skills in customer service with over ten years in food and beverage industry and over four years in commission based sales
- Accustomed to working in fast-paced environments with the ability to respond rapidly and accordingly, process critical information, and create desired outcomes
- Extensive knowledge of horticultural practices, plant identification, and plant physiology with a strong focus in arboriculture/forestry and sustainable landscapes
- Dedication to the adherence to standard safety compliance measures to effectively minimize risk and incident rates
Certification
- Certified Arborist, International Society of Arborists - 2023
- Certified Permaculture Designer, Permaculture Institute of North America - 2023
- Certified Pesticide Applicator (3A, 3B, 6), Michigan Department of Agricultural and Rural Development - 2022
Timeline
Plant Healthcare Specialist
SavATree
03.2022 - Current
Bartender Shift Lead
HopCat
05.2017 - 03.2022
Retail Assistant Manager
ABC Harley-Davidson
06.2013 - 05.2017
Bachelor of Science - Horticulture
Oregon State University
Associate of Arts -
Oakland Community College