Jorrdyn Dunn
Arlington,TX
Summary
I work at Enterprise Rent-A- Car, where I strive to build and hone my skills for future opportunities. In my current position I look to make deeper relationships with customers and coworkers, while also being able to satisfy their needs and expectations. I also answer questions and make recommendations based upon my reading of the customer and my own experiences. In addition, I communicate effectively between the customers and staff to help run the office efficiently. While I do work at ERAC I have a passion for the Automotive Industry. Keeping up with new and old designs, parts, and modifications of vehicles of a variety of brands and vehicles types!
Overview
7
7
years of professional experience
Work History
Automotive
Self Employed
01.2017 - Current
- Enhanced vehicle quality and customer satisfaction through meticulous inspection procedures.
- Performed skilled automotive repairs and maintenance tasks, ensuring reliability and longevity of vehicles serviced.
- Optimized inventory management systems to ensure timely ordering of parts and supplies needed for repairs and maintenance tasks.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Delivered consistent sales growth by effectively managing leads, following up on inquiries, and closing deals.
- Developed extensive product knowledge, becoming a trusted advisor to customers seeking information on new models and features.
Management Assistant
Enterprise Rent-A-Car
05.2023 - Current
- Streamlined office operations by implementing efficient systems for file management and document organization.
- Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
- Optimized resource allocation by creating detailed budgets and maintaining accurate financial records.
- Managed inventory levels efficiently by establishing reorder points, reducing stockouts, and minimizing excess inventory costs.
- Conducted market research to identify growth opportunities, informing strategic decision-making processes.
- Prepared comprehensive reports for senior management, highlighting key performance indicators and areas for improvement.
Server Assistant
Chuy's Tex-Mex Restaurant
06.2021 - 05.2023
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Actively participated in weekly staff meetings to discuss ways to improve service quality, offer suggestions for menu changes, or address any operational challenges faced by the restaurant as a whole.
- Greeted customers warmly to provide exceptional customer service.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Provided attentive service and proactively assessed guest needs.
Education
M.A. - Criminal Justice
The University of Texas At Arlington
Arlington, TXSkills
- Recordkeeping
- Business Management
- Customer Engagement
- Client Relationships
- Adaptability and Flexibility
- Mechanical Aptitude
- Parts Replacement
- Social Media Marketing
- Car Modifications
Timeline
Management Assistant
Enterprise Rent-A-Car
05.2023 - Current
Server Assistant
Chuy's Tex-Mex Restaurant
06.2021 - 05.2023
Automotive
Self Employed
01.2017 - Current
M.A. - Criminal Justice
The University of Texas At Arlington