José Peña Ruiz
Summary
Reliable cashier providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
4
4
years of professional experience
Work History
Team Member
Red Cone Creperie
05.2024 - Current
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Demonstrated adaptability in learning various roles within the store, such as cashiering, refilling toppings, or cleaning duties when needed.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in inventory management, reducing waste, and optimizing product usage.
- Ensured proper portion control by using designated scoops for accurate servings, reducing waste and increasing profit margins.
Warehouse Clerk
Cffvwv
05.2024 - 05.2024
Online Tutoring (Community Service)
Million Reasons
11.2020 - 02.2021
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Enhanced student comprehension by incorporating real-world examples and interactive activities in tutoring sessions.
- Assisted struggling students through individualized tutoring sessions, resulting in improved academic performance.
- Encouraged academic excellence by initiating peer tutoring programs within the class community.
- Identified gaps in students'' knowledge through regular assessments and tailored tutoring sessions accordingly.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - Music Performance
Berklee College of Music
Boston, MA12.2027
Associate of Arts Degree, General Studies -
Valencia College
Orlando, FL05.2024
High School Diploma -
Cypress Creek High School
Altamonte Springs, FL05.2021
Skills
- Proficiency in Public Speaking & Audience Engagement
- Proficiency in Microsoft PowerPoint, Excel, and Word
- General Experience with Sound and Video Editing Tools
- Cash handling and management
- Cashier Management Experience
- Customer Service and Effective Communication Skills
- Reliability and punctuality
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Red Cone Creperie
05.2024 - Current
Warehouse Clerk
Cffvwv
05.2024 - 05.2024
Online Tutoring (Community Service)
Million Reasons
11.2020 - 02.2021
Bachelor of Arts - Music Performance
Berklee College of Music
Associate of Arts Degree, General Studies -
Valencia College
High School Diploma -
Cypress Creek High School
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