Johnathan Herrera-Ramirez
640 Brigham Road Greensboro,NC
Summary
Versatile professional with a strong foundation in both soft and technical skills, adaptable to various tasks and challenges. Background in respectful communication fosters effective collaboration and conflict resolution. Proven ability to learn quickly and maintain resilience in challenging situations, celebrating achievements of all sizes. Committed to continuous personal and professional development through diverse experiences in academics and extracurricular activities.
Overview
5
5
years of professional experience
Work History
Team Member
Target
Greensboro, North Carolina
09.2024 - Current
- Customer interactions varied from in-person conversations to over-the-phone conversations.
- Tech support, either customer on the sales floor or team member who needs help with their scanning device.
- Processing and unloading trucks promptly, making sure the counts are up to date, and using the software provided by the company to do that.
- Cleaning the back room and making sure pallets and merchandise are being scanned in correctly and placed into designated locations.
- Stocking shelves, ensuring guests can find everything they are looking for, and interacting with them to make their visit as welcoming as possible.
Associate
Wal-Mart
Marion, NC
07.2020 - 07.2024
- Developed strong customer service skills through daily interactions with customers.
- Unloaded and processed deliveries, ensuring merchandise was properly organized and stored in designated areas.
- Consistently met tight deadlines by prioritizing tasks, and maximizing efficiency in a fast-paced environment.
- Maintained a professional, positive attitude, contributing to a productive work environment.
- Maintained up-to-date knowledge of companies policies, procedures, and regulations.
- Utilized Walmart's inventory management app to accurately process merchandise, track stock levels, and update records. Proficiency in navigating this system was essential for ensuring smooth operations.
Education
Bachelor's degree - Business Administration
University of North Carolina at Greensboro
Greensboro, NC05.2024
Minor degree - Information Technology
University of North Carolina at Greensboro
Greensboro, NC05.2024
Skills
- Team collaboration and leadership
- Event coordination and management
- Cultural awareness and engagement
- Public speaking and communication
- Adaptability and resilience
- Microsoft Office proficiency
- Retail sales expertise
- Customer service excellence
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Play and Pray- Weekly church event that hosts pick up basketball games but more importantly talks about our Lord and Savior Jesus Christ
- Stress reliever- at least once a week meet up with friends/coworkers to go bowling, watch movies or catching a quick bite to eat
- Podcast enthusiast as of late listening to different varieties of podcast
References
References available upon request.
Timeline
Team Member
Target
09.2024 - Current
Associate
Wal-Mart
07.2020 - 07.2024
Bachelor's degree - Business Administration
University of North Carolina at Greensboro
Minor degree - Information Technology
University of North Carolina at Greensboro
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