Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Volunteer Experience
Volunteer Experience
Volunteer
JOSALYN BENITEZ

JOSALYN BENITEZ

Chicago,IL

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain costumer satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Botanic Alternatives
02.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.

STORE MANAGER

YOUR HAPPY PLACE LIQUORS
10.2020 - Current
  • Responsibilities include marketing, social media, networking, customer service, inventory, sales
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
  • Supervised creation of exciting merchandise displays to catch attention of store customers
  • Supervised guests at front counter, answering questions regarding products
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
  • Rotated merchandise and displays to feature new products and promotions
  • Managed inventory control, cash control, and store opening and closing procedures

STORE MANAGER

GREEN GROCER
07.2020 - 09.2020
  • Developed marketing plan to increase customer outreach and retention, adjusted inventory to maximize sale and revenue, customer service
  • Managed inventory control, cash control, and store opening and closing procedures
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Rotated merchandise and displays to feature new products and promotions
  • Assisted with hiring, training and mentoring new staff members
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Supervised guests at front counter, answering questions regarding products
  • Managed purchasing, sales, marketing and customer account operations efficiently

SALES ASSOCIATE

C-STORE LOCATIONS
08.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

DUAL MSW / MPA PROGRAM -

Aurora University
Aurora, Illinois
05.2026

BA IN LIBERAL ARTS & SCIENCES - INTERDEPARTMENTAL STUDIES

University of Iowa
Iowa City, Iowa
12.2019

Skills

  • Hardworking
  • Empathetic
  • Professional
  • Motivated
  • Diligent
  • Compassionate
  • Outstanding Communication Skills
  • Store Merchandising
  • Positive and Friendly
  • Leadership
  • Customer Service Management
  • POS Systems
  • Time Management
  • Accurate Cash Handling
  • Multitasking and Organization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Store Manager

Botanic Alternatives
02.2021 - Current

STORE MANAGER

YOUR HAPPY PLACE LIQUORS
10.2020 - Current

STORE MANAGER

GREEN GROCER
07.2020 - 09.2020

SALES ASSOCIATE

C-STORE LOCATIONS
08.2019 - 12.2019

DUAL MSW / MPA PROGRAM -

Aurora University

BA IN LIBERAL ARTS & SCIENCES - INTERDEPARTMENTAL STUDIES

University of Iowa

Volunteer Experience

Table To Table

Hot Chocolate Run 5K

Above All Charities

Jesse White Veteran Steak Fry

Adopt-A-Kid

Teens for Jeans

Your Happy Place Liquors

Peterson Park Health Care Center

Berwyn Masonic Lodge 

LaGrange Childrens' Home Pig Roast Benefit 

Berwyn Life Source Blood Drive

Volunteer Experience

  • Berwyn Masonic Lodge, 2007, 2017, Distributed food, fundraising, community outreach
  • Table to Table Food Distribution Network, 09/01/17, 12/31/17, Organized events, managed food donations, created advertisements
JOSALYN BENITEZ