Josanne France
Marble,TX
Summary
Dynamic professional with extensive experience in education positions, administrative roles, proven leadership and customer service. Adept at scheduling both inside classroom and library as well in other professional settings. Fluent in documentation and lesson planning management. Successfully enhanced student knowledge and performance through effective communication and student collaboration. Ensuring a positive experience for students, administration, team members, clients and staff alike.
Overview
27
27
years of professional experience
Work History
Front Desk Administrator
Lewis Family Urgent Care
01.2025 - 05.2025
- Greeted visitors and customers upon arrival, set up on-site appointments, created records and communicated with insurance companies.
- Answered phone calls to set up future appointments and telemedicine appointments, answered questions, and communicated patient needs.
- Maintained personnel records and updated internal databases to ensure patient care.
Medical Assistant
Austin Health Partners
02.2024 - 04.2024
- Obtained client medical history, medication information, symptoms, and vitals.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Receptionist/Administrative Assistant
First Baptist Child Development Center
08.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance while ensuring child safety.
- Confirmed appointments, communicated with parents, teachers, and administration teams over child and student care.
- Provided clerical support to director and administration team while managing multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information about care via phone and online.
Library Manager
Highland Lakes Elementary
07.2020 - 08.2022
- Led campus in use of instructional technology to engage students in interesting and retentive learning.
- Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs. Set up special programs to grow readers for life: Million Word Program.
- Greeted patrons warmly and offered to assist with issues or needs as well as taught library practices via individual and group instruction.
Library Manager/Paraprofessional
Marble Falls Elementary
08.2010 - 07.2020
- Joined forces with teachers and administrators to support curriculum content, learning outcomes and student information needs.
- Classified and coded different types of materials according to library policies and district standards.
- Directed total budgeting, purchasing and scheduling operations and wrote successful grants to fund innovative library and media projects.
- Tracked loans of media equipment and materials.
- Set up lesson plans, lesson materials, and engaging work areas for the use of classroom instruction and special programs to teach children about library practices via individual, small group and classroom instruction. *Broke school and district records by producing the most students to achieve in Million Word Program through Accelerated Reader.
- Collaborated with instructors to develop engaging lesson plans both for campus and district levels.
- Tutored struggling learners in math and reading in engaging ways that helped them to leave the current school year passing all requirements.
Consultant & Team Leader
Mary Kay Cosmetics Ltd
06.2010 - 08.2018
- Provided positive teachings to customers, team, unit and area through type of service provided.
- Communicated with customers, management, and sales team to better understand customer needs and recommend appropriate solutions with use of products.
- Educated unit and area on effective strategies, goal setting, and product knowledge to help teams achieve success
Assistant Store Manager
Texas Pecans & Gifts
09.1998 - 04.2010
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and verified inventory counts remained to ensure customer appreciation as well as increase revenue
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Launched engaging advertising to drive sales and grow corporate gift giving
Education
College Of Healthcare Professionals
Austin, TX11.2023
C.E. Ellison High School
Killeen, TX05.1996
Skills
- Leadership/Management
- Team Collaboration
- Self Motivated
- Administrative skills
- Children, Special Needs, and Adolescent Needs Certified
- Customer service management
- Listening skills
- Time management expertise
- Document management
- Scheduling coordination
- Experience in lesson planning & grant writing
- Event Planning
Accomplishments
Paraprofessional Of The Year
Miss Go-Give
Employee Of The Year
Court Of Sales
Court Of Sharing
Volunteer
* Nursery Attendee at Life Family Church Marble Falls 2021-2025
* Marble Falls High School Color Guard Representative 2017-2019
* Marble Falls High School Band Secretary 2016-2017
Timeline
Front Desk Administrator
Lewis Family Urgent Care
01.2025 - 05.2025
Medical Assistant
Austin Health Partners
02.2024 - 04.2024
Receptionist/Administrative Assistant
First Baptist Child Development Center
08.2022 - 11.2023
Library Manager
Highland Lakes Elementary
07.2020 - 08.2022
Library Manager/Paraprofessional
Marble Falls Elementary
08.2010 - 07.2020
Consultant & Team Leader
Mary Kay Cosmetics Ltd
06.2010 - 08.2018
Assistant Store Manager
Texas Pecans & Gifts
09.1998 - 04.2010
College Of Healthcare Professionals
C.E. Ellison High School
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