José Antonio Leal
San Antonio,TX
Summary
Goal-focused Consultant experienced in developing best practices to align with organizational and regulatory standards. Cultivated strong client relationships while implementing efficient processes and resolving issues. Managed multiple projects concurrently, delivering consistent outcomes and enhancing overall business operations.
Overview
1
1
Language
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Consultant
Bensons Auto group
San Antonio, Texas
06.2024 - Current
- Collaborated with sales team to enhance customer service strategies.
- Facilitated training sessions for new consultants on product knowledge.
- Developed marketing materials to promote dealership events and promotions.
- Assisted in managing client inquiries and resolving service-related issues.
- Collaborated with teams to develop effective marketing strategies for new services.
- Managed project timelines to ensure timely delivery of consulting services.
- Conducted market research to identify industry trends and customer preferences.
Bartender Supervisor
IRON LLC
San Antonio
08.2020 - 08.2024
- Supervised bar staff to ensure high service standards and efficiency.
- Trained new bartenders on cocktail preparation and customer service techniques.
- Provided exemplary customer service at all times while interacting with patrons.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated staff schedules to optimize coverage during peak hours.
- Ensured compliance with health and safety regulations in bar operations.
Education
Coaching -
Monterey Nuevo Leon
Mexico, ME 08.2010 - 08.2012
Skills
- Customer relationship management
- Market research
- Service strategy
- Service delivery
- Product training
- Project management
- Inventory management
- Team leadership
- Time management
- Effective communication
Languages
English
Professional
Timeline
Consultant
Bensons Auto group
06.2024 - Current
Bartender Supervisor
IRON LLC
08.2020 - 08.2024
Coaching -
Monterey Nuevo Leon
08.2010 - 08.2012