Joscelin Daniels
Philadelpha,PA
Summary
Dedicated Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, building relationships, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Philadelphia, PA
01.2025 - Current
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
Store Associate
Rite Aid
Philadelphia, PA
05.2024 - 12.2024
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Adhered to safety regulations when handling hazardous materials.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Organized store displays to ensure maximum visibility of products.
- Assisted customers with product selection based on their needs and preferences.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
Service Representative
Event Network
Philadelphia, PA
03.2024 - 12.2024
- Provide exceptional customer service, resolving issues promptly and effectively
- Efficiently operate cash register, handle transactions, and maintain a clean work area.
- Described merchandise and explained use, operation and care.
Hostess
Applebees
Philadelphia, PA
06.2023 - 11.2023
- Greeted and seated guests promptly, maintaining a welcoming atmosphere.
- Handled guest inquiries and concerns professionally, ensuring a positive dining experience for all.
- Maintained cleanliness of dining areas & restrooms
Education
High School Diploma -
Mastery Charter Shoemaker Campus
Philadelphia, PA06.2023
Skills
- Communication
- Customer service
- Time management
- Multitasking
- Attention to detail
- Teamwork
- Conflict resolution
- Sales skills
- Organization
Languages
Spanish, Intermediate
Timeline
Shift Supervisor
CVS Pharmacy
01.2025 - Current
Store Associate
Rite Aid
05.2024 - 12.2024
Service Representative
Event Network
03.2024 - 12.2024
Hostess
Applebees
06.2023 - 11.2023
High School Diploma -
Mastery Charter Shoemaker Campus