Josceline Sandoval
Santa Fe
Summary
Positive and adaptable, with strong foundation in technology and analytical problem-solving.
Adaptable and innovative with passion for leveraging technology to enhance learning experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Cowgirl BBQ
319 S Guadalupe St, Santa Fe, NM 87501
06.2023 - 07.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Reported problematic guests to management to foster safe and pleasant environment.
Education
No Degree - Dual Language
Tierra Encantada Charter School
4601 Mission Bend, Santa Fe NM 8750712-2025
Skills
- Bilingual
- Strong multitasking
- Team Player
- Active learning
- Efficient
- Friendly demeanor
Certification
- First Aid/CPR Certified
- Bilingual
Languages
Spanish
Timeline
Restaurant Hostess
Cowgirl BBQ
06.2023 - 07.2024
No Degree - Dual Language
Tierra Encantada Charter School