Joscelyn Ortiz
Oregon City
Summary
My name is Joscelyn Ortiz, I am 19 years old. I am bilingual in Spanish and English and was born here in the United States. I am currently looking for a receptionist job. I am very passionate in my work, I thrive in face to face interactions, I’m an outgoing and communicative person. I’m looking for a professional environment that I can stay at for the next few years. I prefer to stay organized and be on time so everything gets done in a good manner. I’m very passionate in helping others.
I’ve had a couple different jobs that revolved around different things, but overall, I have worked with others for a long time and can say I’m good at what I do. One of my side hobbies is being a nail technician so I’m with multiple clients daily and have a lot of experience in that as well as scheduling.
Overview
1
1
Certification
Work History
Front Line Worker
Panda Express
Oregon City
- Promoted available products and services to customers during service, account management and order calls.
- Greeted customers and provided assistance with their needs.
- Handled daily administrative tasks such as filing paperwork and entering data into computer systems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Ross
Store Assiocate
- Handled returns and exchanges according to company policies.
- Demonstrated excellent customer service skills at all times.
- Answered telephone to give callers store information and look up order details.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Described merchandise and explained use, operation and care.
- Improved customer service feedback scores through outstanding service.
Caregiver
River Terrace
Oregon City
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Education
High School Diploma -
Oregon City Highschool
Oregon City, OR06-2024
Skills
- Customer service
- Data entry
- Excellent communication
- Multitasking
- Time management
- Organization skills
- Computer skills
- Patient care
- Health monitoring
Languages
Spanish
Native/ Bilingual
Certification
- CPR Certification
- Food Handlers
- First Aid Certification
Accomplishments
- Military school
Timeline
Front Line Worker
Panda Express
Ross
Store Assiocate
Caregiver
River Terrace
High School Diploma -
Oregon City Highschool