Jose Agulto
San Jose,California
Summary
Detail-oriented Permit Technician with extensive experience in municipal building divisions, private-sector permitting, and construction. Possesses a strong background in plan review, fee calculation, and exceptional customer service, while effectively coordinating with city departments, engineers, contractors, and the public. Proven expertise in managing permit workflows and ensuring code compliance, supporting development projects from initial application to final approval. Committed to fostering collaborative relationships that enhance project efficiency and community engagement. Combined office and field experience has provided me with a strong understanding of what is required to become a successful permit technician and to succeed in the construction industry.
Overview
4
4
years of professional experience
Work History
Permit Technician (Contract)
City of Mountain View – Building Division
Mountain View, CA
10.2025 - Current
- Track and document all inquiries and interactions with applicants, detailing services offered and provided, including relevant project information.
- Respond to inquiries and coordinate with developers, engineers, contractors, architects, and the public regarding development review requirements, building codes, and permit regulations, both in person and by phone.
- Calculate project valuations, plan check fees, and permit fees; collect and process associated payments as required.
- Review and process building and miscellaneous permit applications, ensuring all required approvals are obtained from applicable departments.
- Perform basic plan check duties at the front counter, reviewing development applications and plan sets for completeness.
- Schedule and coordinate Fire One Stop appointments in collaboration with the City Fire Protection Engineer and external stakeholders.
- Issue master plan permits covering various scopes of work.
- Reviewed and processed permit applications to ensure compliance with local regulations.
- Coordinated with clients and contractors to gather necessary documentation for permits.
- Streamlined permit tracking system, improving workflow efficiency for application reviews.
- Ensured accurate permit issuance by thoroughly reviewing applications and identifying any missing or incomplete information.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Actively participated in team meetings, sharing insights and expertise to support colleagues in their work and improve overall department performance.
- Expedited urgent permit requests by prioritizing tasks and working closely with colleagues to ensure timely approvals.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Performed routine data entry or document management.
Permit Technician
Tuff Shed, Inc.
San Jose, CA
05.2024 - 10.2025
- Served as liaison between Tuff Shed and local building and planning departments, developing and maintaining positive working relationships with officials.
- Maintained working knowledge of local building codes and regulations as they apply to company products.
- Reviewed engineering plans and responded to client questions regarding design, permitting, and compliance.
- Represented the company at planning department hearings related to variance applications.
- Prepared, submitted, and retrieved permit documentation with planning and building departments.
- Developed site plans and tracked permit progress through planning and building review cycles.
- Scheduled building inspections and coordinated with inspectors across multiple jurisdictions.
- Conducted site inspections for foundations and anchoring systems.
- Drafted bolt pattern layouts for anchoring systems in compliance with building codes.
- Obtained permits and required documentation to support project completion.
- Assisted management during on-site meetings with building officials.
- Prepared monthly expense reports using SAP Concur.
- Delivered customer-focused service, identifying special needs and recommending appropriate upgrades.
- Collaborated with municipal offices to clarify requirements and expedite approval processes.
- Managed deadlines for multiple projects, ensuring timely submission of all required permits.
- Developed templates for common permit requests, reducing preparation time by standardizing information needed.
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
- Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
Prefabrication Carpenter
Tuff Shed, Inc.
San Jose, CA
07.2022 - 05.2024
- Performed painting, cutting, and assembly of lumber and plywood components.
- Assembled wall sections, trusses, doors, and other structural components.
- Completed fabrication and assembly tasks for storage building construction.
- Operated forklifts safely to load and unload buildings onto staging platforms and transport vehicles.
- Operated hand tools and power equipment to ensure efficient construction processes.
- Collaborated with team members to meet project deadlines and quality standards.
- Trained new employees on best practices for tool usage and safety protocols.
- Enhanced workflow by streamlining assembly processes through effective communication.
- Implemented improvements in building techniques to increase efficiency and reduce waste.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Read and interpreted blueprints to follow specifications of projects.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Education
Associate of Arts (AA) - Administration of Justice
Evergreen Valley College
05-2019
Skills
- Permit Processing & Plan Review
- Building Codes & Compliance
- Fee Calculation & Payment Processing
- Fire One Stop Coordination
- Customer Service & Public Counter Support
- Interdepartmental Coordination
- Site Plan Review
- Project Tracking & Documentation
- SAP Concur
- Construction & Field Inspections
- Project Management
- Construction Safety
- Facilitation
- Project Coordination
- Permit Compliance
- Construction Site Inspections
- Multitasking efficiency
- GIS mapping experience
- Professionalism and integrity
- Computer software proficiency
- Permit processing proficiency
- Construction
- Site inspections
- Document review
- Building codes
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective communication
- Relationship building
Timeline
Permit Technician (Contract)
City of Mountain View – Building Division
10.2025 - Current
Permit Technician
Tuff Shed, Inc.
05.2024 - 10.2025
Prefabrication Carpenter
Tuff Shed, Inc.
07.2022 - 05.2024
Associate of Arts (AA) - Administration of Justice
Evergreen Valley College