Jose Alatorre
Canoga Park,CA
Summary
Dependable, with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
General Laborer
CCK Builders
Orange, CA
09.2023 - 04.2025
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Completed variety of physical labor tasks.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
Barista
little miss cafe
Los Angeles, CA
10.2022 - 09.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Memorized official and off-menu coffee and tea preparations.
- Supported highest standards of conduct and service to support company reputation.
- Checked brewing equipment for proper functionality.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Described menu items to customers and suggested appealing products.
Bartender
Il Fornaio Restaurant
Woodland Hills, CA
08.2021 - 11.2022
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
Waiter
Lucilles Smokehouse BBQ
Woodland Hills, CA
11.2015 - 04.2022
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Provided excellent customer service to ensure repeat customers.
Supervisor of Operations
Lucilles Smokehouse BBQ
Woodland Hills, CA
04.2017 - 07.2021
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Developed and implemented policies and procedures for efficient workflow.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA04.2014
Some College (No Degree) - Business Administration
Los Angeles Pierce College
Woodland Hills,CASkills
- Labor Relations
- Incidents Management
- Data Analysis
- Organizational Management
- Goal Attainment
- Technology
- Solutions Development
- Continuous Improvements
- Team Leadership
- Multi-Site Operations
Timeline
General Laborer
CCK Builders
09.2023 - 04.2025
Barista
little miss cafe
10.2022 - 09.2023
Bartender
Il Fornaio Restaurant
08.2021 - 11.2022
Supervisor of Operations
Lucilles Smokehouse BBQ
04.2017 - 07.2021
Waiter
Lucilles Smokehouse BBQ
11.2015 - 04.2022
High School Diploma -
Canoga Park Senior High School
Some College (No Degree) - Business Administration
Los Angeles Pierce College