Jose Alfaro
Worcester,MA
Overview
5
5
years of professional experience
Work History
Insurance Sales Agent
GEICO
01.2022 - 03.2023
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Analyzed customer needs and provided best options, upselling products and services.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
- Provided insurance coverage to costumers via telephone or walk in for their cars and homes.
- Adhered to strict data confidentiality policies to prevent information leakage.
Car Sales Consultant
Lundgren Honda
01.2020 - 01.2022
- Responded to inquiries from potential customers via email and telephone.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Provided information about sales processes, warranty requirements and service standards.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Car Sales Consultant
Bernardi Toyota
07.2018 - 01.2020
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Responded to inquiries from potential customers via email and telephone.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Filled out paperwork to register vehicles and complete sales.
Education
High School Diploma -
South High School Community
Worcester, MA07.2012
Skills
- Bilingual in Spanish and English
- Policy Adjustment Knowledge
- Costumer Service
- Costumer follow up
- Client Retention
- Data Entry
- Microsoft office
- Technologically savvy
- Live Chat
- Goal Oriented
- Phone and email follow up
Timeline
Insurance Sales Agent
GEICO
01.2022 - 03.2023
Car Sales Consultant
Lundgren Honda
01.2020 - 01.2022
Car Sales Consultant
Bernardi Toyota
07.2018 - 01.2020
High School Diploma -
South High School Community