Jose Almanza
Corona ,CA
Summary
Dynamic delivery driver with a clean driving record and exceptional time management skills, recognized for enhancing customer satisfaction at Corona BBQ Islands Inc and Big Boss Entertainment. Proven ability to optimize routes using GPS technology, ensuring timely deliveries while maintaining a positive attitude and strong client relationships. Bilingual in English and Spanish, fostering effective communication.
Overview
2027
2027
years of professional experience
Work History
Delivery Driver
Corona BBQ Islands Inc.
Eastvale, CA
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Improved delivery accuracy by diligently checking orders before departure.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Party Bus Driver
Big Boss Entertainment
03.2024 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Received excellent customer reviews for friendly, punctual transport services.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Increased route efficiency, avoiding traffic-heavy areas and choosing optimal paths.
- Conducted thorough pre-trip and post-trip vehicle inspections to ensure operational safety, reporting any issues immediately.
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
- Navigated through diverse weather conditions, guaranteeing safe arrival despite challenges.
- Improved on-time performance with efficient route planning and time management.
- Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
- Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
- Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
- Coordinated with dispatch team to manage unexpected delays or changes in route efficiently.
- Improved communication, providing clear and helpful announcements for passengers regarding stops and delays.
- Inspected bus for any mechanical issues before departure.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Followed all relevant schedules for routes and arrivals.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Developed and maintained positive relationships with passengers and other drivers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Assisted passengers with inquiries and requests during trips.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Operated large vehicles in difficult urban and rural conditions.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Diffused potential passenger disputes with fairness and professionalism.
Sales
Corona BBQ Islands Inc.
Corona, CA
2010 - Current
Security
Officers Inc
Riverside & Orange County
2024 - Current
- Examined doors, windows and gates to verify security.
- Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
- Enhanced application security with regular updates, monitoring, and maintenance.
- Provided security incident triage and response.
- Improved overall security by conducting comprehensive risk assessments and implementing necessary security measures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Maintained security and watched for irregular or unusual conditions to avoid security concerns or safety hazards.
- Enhanced security measures by developing comprehensive information security policies and protocols.
- Conducted vehicle patrols around perimeter, deterring potential security threats.
- Performed interior and exterior security patrols and checks.
- Identified and reported suspicious activity to prevent security incidents.
- Regularly conducted security and sanitation checks.
- Enhanced security measures by conducting regular patrols and surveillance activities.
Education
Buena Vista High School
Corona, CASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Forklift operation
- Complex Problem-solving
- Dispatch communication
- Client relationship management
- Documentation and reporting
- Order verification
- Heavy hauling
- FLUENT IN English and Spanish
- Payment collection
Timeline
Party Bus Driver
Big Boss Entertainment
03.2024 - Current
Delivery Driver
Corona BBQ Islands Inc.
Sales
Corona BBQ Islands Inc.
2010 - Current
Security
Officers Inc
2024 - Current
Buena Vista High School