Jose Alvarado
CUTLER BAY,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Insurance Broker
Carefree
Miami, FL
09.2022 - Current
- Provided advice to customers on insurance-related matters.
- Processed claims in a timely manner according to company procedures.
- Resolved customer inquiries regarding policy changes or coverage issues.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Maintained up-to-date knowledge of industry trends and regulations.
- Ensured compliance with all applicable laws and regulations.
- Attended networking events to build new contacts in the industry.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Promoted client retention through high-quality service and follow through.
- Retained 100% of policyholders during annual renewal period.
Education
High School Diploma -
Miami Lakes Educational Center
Miami Lakes, FL08.1994
Skills
- Account Retention
- Customer Retention
- Customer Needs Assessment
- Customer Service
Affiliations
Include Fishing, Bike riding
Languages
English
Professional
Spanish
Professional
Timeline
Insurance Broker
Carefree
09.2022 - Current
High School Diploma -
Miami Lakes Educational Center
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